Visit our store at Fargo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, particularly the manager Tom, were criticized for rudeness and poor service.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and helpful, while others were described as clueless or unhelpful.
Wait Times
Customers frequently mentioned long wait times for service, which contributed to frustration during their visits.
Sales Practices
There were complaints about aggressive sales tactics and unexpected fees, leading to dissatisfaction with the purchasing process.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service.
BC
Brice Christians
Oct 29, 2025
5.0
Appreciate Amy the store manager here.
She knew exactly what we needed after a few minutes discussion. Took great care of my wife and I..
AA
Abdurahman Ali
Oct 18, 2025
4.0
Very good
WV
Wizard of the Valley
Oct 4, 2025
1.0
Went in to order a phone. Waited 25 minutes for them to tell me they can’t order for in store pick up and that there was nothing they could do for me.
VP
Valrie Putney
Aug 31, 2025
5.0
They were very helpful in finding me a new phone charger
SM
Steven Myers
Aug 18, 2025
5.0
Absolutely the best professionals in the business.
I've been to 4 stores recently I have no bad comments but this one was absolutely lights out.
I felt like I was truly in the hands of cell phone professionals.
My representative Tim needs a better job and gratuity from his customers.
Tim wasn't allowed to accept free lunch and that my negative comment.
Let your super star employees accept free lunch.
CAKEDADDY
Ox1humanity@
What are the operating hours of the Verizon store in Fargo?
The Verizon Fargo store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which mobile brands does the Verizon store in Fargo offer?
Verizon Fargo offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon Fargo store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for convenience.
What delivery and pickup options does Verizon Fargo provide for online orders?
Verizon Fargo offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Does the Verizon Fargo store accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and check payments but does not require cash only.
What types of services does the Verizon Fargo store provide?
Services include mobile plans, wireless internet plans, and voice plans suitable for personal and business use.
Where is the Verizon store located in Fargo?
The Verizon store is located at 3902 13th Ave S, Ste 526, Fargo, ND 58103.
What nearby places can I visit around the Verizon store in Fargo?
Nearby, you can visit places like Cinamen Roll Co for bakery treats, Bath & Body Works for beauty supplies, and AT&T store for additional phone services.
Are there dining options near the Verizon Fargo store for a meal before or after shopping?
Yes, you can enjoy dining at CRAVE American Kitchen & Sushi Bar, QDOBA Mexican Eats, or Rising Bread Co, all close to the Verizon store.
Can I combine a visit to the Verizon store with shopping at other retail stores nearby?
Absolutely! The Verizon store is near popular retailers such as Victoria's Secret, Foot Locker, and Claire's, making it convenient to shop for electronics and fashion in one trip.