Verizon

3.8
615 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Fargo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3902 13th Ave S, Fargo, ND
58103, United States

Hours

Reviews

3.6
366 reviews
5 stars
182
4 stars
48
3 stars
30
2 stars
20
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, particularly the manager Tom, were criticized for rudeness and poor service.

Staff Knowledge

Several customers noted that some staff members were knowledgeable and helpful, while others were described as clueless or unhelpful.

Wait Times

Customers frequently mentioned long wait times for service, which contributed to frustration during their visits.

Sales Practices

There were complaints about aggressive sales tactics and unexpected fees, leading to dissatisfaction with the purchasing process.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service.
  • BC
    Brice Christians
    Oct 29, 2025
    5.0
    Appreciate Amy the store manager here. She knew exactly what we needed after a few minutes discussion. Took great care of my wife and I..
  • AA
    Abdurahman Ali
    Oct 18, 2025
    4.0
    Very good
  • WV
    Wizard of the Valley
    Oct 4, 2025
    1.0
    Went in to order a phone. Waited 25 minutes for them to tell me they can’t order for in store pick up and that there was nothing they could do for me.
  • VP
    Valrie Putney
    Aug 31, 2025
    5.0
    They were very helpful in finding me a new phone charger
  • SM
    Steven Myers
    Aug 18, 2025
    5.0
    Absolutely the best professionals in the business. I've been to 4 stores recently I have no bad comments but this one was absolutely lights out. I felt like I was truly in the hands of cell phone professionals. My representative Tim needs a better job and gratuity from his customers. Tim wasn't allowed to accept free lunch and that my negative comment. Let your super star employees accept free lunch. CAKEDADDY Ox1humanity@

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Fargo?

The Verizon Fargo store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which mobile brands does the Verizon store in Fargo offer?

Verizon Fargo offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.