Verizon

3.8
617 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Fargo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3902 13th Ave S, Fargo, ND
58103, United States

Hours

Reviews

3.6
367 reviews
5 stars
183
4 stars
48
3 stars
30
2 stars
20
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for their helpfulness while others, particularly the manager Tom, received criticism for rudeness and lack of support.

Staff Knowledge

Several customers noted that some staff members were knowledgeable and helpful, while others were perceived as clueless or untrained.

Long Wait Times

Customers frequently reported long wait times for service, which contributed to frustration during their visits.

Sales Practices

There were complaints about aggressive sales tactics and unexpected fees, leading to dissatisfaction with the purchasing process.
  • GJ
    Georgia Jones
    Jan 2, 2026
    1.0
    Unhelpful and dismissive staff. I was repeatedly talked down to and made to feel stupid instead of listened to. Wasted a lot of time with no resolution. Very frustrating experience.
  • BC
    Brice Christians
    Oct 29, 2025
    5.0
    Appreciate Amy the store manager here. She knew exactly what we needed after a few minutes discussion. Took great care of my wife and I..
  • AA
    Abdurahman Ali
    Oct 18, 2025
    4.0
    Very good
  • WV
    Wizard of the Valley
    Oct 4, 2025
    1.0
    Went in to order a phone. Waited 25 minutes for them to tell me they can’t order for in store pick up and that there was nothing they could do for me.
  • VP
    Valrie Putney
    Aug 31, 2025
    5.0
    They were very helpful in finding me a new phone charger

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Fargo?

The Verizon Fargo store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which mobile brands does the Verizon store in Fargo offer?

Verizon Fargo offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.