Verizon

Reviews

• JJ

  Jason

  Feb 15, 2026
  5.0
  Ethan was absolutely awesome, so helpful and professional!
• MJ

  Melody Jensen

  Jan 23, 2026
  4.0
  I’ve had some issues here and there while trying to work with some of the employees here, but the last time i went in i actually got somewhere with the visit. The previous attempt i made was just horrific, the guy was trying to pressure me and my family into buying phones we didn’t want or like even though we already had everything we wanted set in stone and he was talking about how if we bought them he gets paid big, and kept trying to sell us crap like internet but wouldn’t work anyways since our area is under contract with specific internet providers. He was super unprofessional and didn’t even know that the phones he was trying to sell us didn’t have speakers at the bottom like every other phone does. Eventually he kept increasing what our bill would be saying we’d be spending hundreds that day to upgrade which just hit our breaking point and we stormed out without upgrading. Fast forward a month or so later we go back in and we meet Brittany. Her service was so amazing we literally sought out her name before leaving. She didn’t try to upsell the hell out of us, was super clear about everything and very to the point and only mentioned things that we seemed we would appreciate, (and we did) and we ended up actually upgrading that day and everything. It was such a smooth process working with her and it was definitely a huge change in service, and our plans weren’t soiled by someone completely ignorant. Thank you to Brittany, this would have been our last straw before switching providers if we hadn’t been matched with her, and her service deserves to be talked about and acknowledged. I do hope the next time we stop in we meet her again but in case that doesn’t happen i’d definitely strive to hire more people like her and less like the other guy. 😅 Thanks again to Brittany! We’re very happy with your service.
• SW

  Shawn Webster

  Jan 15, 2026
  2.0
  They broke my phone.
• SS

  SharkBeast

  Jan 10, 2026
  1.0
  Honestly was made to feel stupid from the beginning. Wasn't even very busy but pretty much every answer to our questions was "you can do that on the app".... Like cool. Glad Verizon paying 5 of yous to stand around and tell people they can do things themselves. Great job security there people... If I wanted to do it myself I'd have done that. We're coming in to get you to help us. Go to literally any other Verizon store. But pretty sure the Clankers will take over soon enough...
• JM

  juan Macias

  Dec 24, 2025
  2.0
  I bought a case for my flip 7 Samsung phone and it broke 2 months later from regular use, do I brought it back to Verizon and they said no refund no replacement that I had to contact Samsung directly lol, never again,,watch out ! Verizon on 45th in Fargo...