Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide variety of products available, but some express frustration over limited stock on certain items.
Delivery Issues
Numerous complaints about delivery delays and issues with order cancellations, leading to customer dissatisfaction.
In-Store Experience
While some customers enjoy the in-store shopping experience, others report long wait times for assistance and poor communication from staff.
Returns and Exchanges
Customers have reported difficulties with the returns process, including issues with receiving refunds and handling damaged products.
BR
Bakh R
Jan 4, 2026
5.0
Lately selection of the products in the range up to $50 is very limited and difficult to find something interesting for this price.
BK
Brittney [Kay]
Jan 2, 2026
4.0
Bought an autostart from here and had them install it. Had an unfortunate scheduling issue but they honored our appointment and did the work that day even though they were busy.
WH
Wes Haroldson
Dec 22, 2025
3.0
It's all tech now. Gone are the days of shopping that won't break your wallet
AK
Autumn Koch
Dec 17, 2025
1.0
AVOID BEST BUT AT ALL COSTS. THEY DELIVERED ME A DAMAGED RANGE YESTERDAY WHICH I REFUSED AND I HAVE BEEN ON THE PHONE FOR 4 HOURS AND THE SUPERVISOR WON'T TALK TO ME AND THEY WON'T REPLACE THE RANGE EVEN THOUGH THE DELIVERY DRIVER TOOK IT BACK WITH THEM.
*UPDATE* Best Buy is not currently working with me. They canceled and refunded my fridge WITHOUT speaking with me. The range STILL has not be checked in as returned at the Fargo store and apparently NOBODY in the company can actually call the store, just send emails that have not be opened in the last 18 hours. 🤣 I have no fridge, I have no range, I still have NO solution from Best Buy. Pathetic! I was offered a mini fridge to put my Christmas meal groceries in. Should be a lovely meal for 8 people. 🙄
HM
Hannah Marie
Nov 27, 2025
2.0
I bought a Microsoft Surface back in mid September for schoolwork. The associate had told me if I purchased a Best Buy Plus membership with my Surface I would be able to get price match when Black Friday sales started, so I bought the membership. However, I tried to do price match this morning and was unable to do so since it was out of the time frame. I was not made aware that there was a time frame and was specifically told by the associate that I worked with that I would be able to do price match when Black Friday sales started. I would not have spent money on a membership if I had known that I wouldn’t be in the time frame for price match. The whole reason that I bought the membership in the first place was so that I could get the price match. I was able to get a partial refund on my membership, but not a full refund as the membership was active for 2 months. The associate seemed nice enough, but clearly wasn’t fully aware of company policy and provided misleading information. Maybe he was new and still learning, but I am disappointed by the lack of clear communication and professional knowledge. I could have possibly had a price match if I was told about the time frame. What I was told was different than what Best Buy’s policy actually is.
What products and services does Best Buy in Fargo offer?
Best Buy in Fargo offers TVs, computers, appliances, electronics, and provides expert advice, same-day pickup, and Geek Squad support.
What are the store hours for Best Buy in Fargo?
Best Buy Fargo is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Fargo offer curbside pickup?
Best Buy Fargo offers curbside pickup services for customer convenience.
Can I get my electronics repaired at Best Buy Fargo?
Yes, Best Buy Fargo provides service and repair of electronics, including IT and computer repair through Geek Squad.
Does Best Buy Fargo accept debit cards and checks?
Yes, Best Buy Fargo accepts debit cards and also allows payment by check; cash-only payments are not required.
Where is Best Buy Fargo located?
Best Buy Fargo is located at 3902 13th Ave S, Ste 600, Fargo, ND 58103, United States.
What are some nearby shopping stores to Best Buy Fargo?
Nearby shopping options include Sears, Sports City, Spencer's, The Children’s Place, Forever 21, Hollister Co., Finish Line, Lane Bryant, and Maurices.
Are there entertainment or cultural attractions near Best Buy Fargo?
Yes, nearby entertainment and cultural attractions include aptitude art gallery, Roger Maris Museum, The Great Maze, and Santa Magic event photography.
Where can I get beauty and spa services near Best Buy Fargo?
Nearby beauty and spa services include Nails Pro, bareMinerals Boutiques, Piercing Pagoda, Sephora, and Hairology salon.
Is Geek Squad available at or near Best Buy Fargo for electronic support?
Yes, Geek Squad is located nearby providing TV mounting, IT service, and computer repair support for Best Buy customers.