Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Devils Lake, ND. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
204 reviews
5 stars
170
4 stars
13
3 stars
5
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees like Cheryl, Tristen, and Josh for their exceptional service.
Store Management
Several reviews mentioned issues with management, including poor staffing, unannounced store closures, and inconsistent communication regarding service availability.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and plans, making the phone upgrade process smooth and stress-free.
Mixed Experiences
While many customers had positive interactions, there were also complaints about rude service and unresolved billing issues, indicating inconsistency in customer experiences.
Accessibility Issues
Customers expressed frustration over the store's hours not matching online information, leading to inconvenience when trying to access services.
- DCDouglas CaswellSep 30, 20255.0Stopped in to switch over to my new phone and was helped by Josh. Very helpful and knowledgeable and friendly. Would highly recommend and will be back in the future!
- GGGrantSep 6, 20255.0Outstanding service. Helped me resolve a very complicated issue
- JTJenna ThompsonAug 2, 20255.0Taylor did absolutely amazing help my family and I (6 of us) switch over to Verizon. She was patient, helpful, and fun to be around! She made a stressful and long process smooth and easy!
- KAKalissa ArmstrongApr 25, 20245.0Josh was beyond helpful. He was very professional and kind during my entire time there. He made it so easy.
Frequently Asked Questions About Verizon
What products does Verizon in Devils Lake, ND offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of Verizon in Devils Lake?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
What brands are available at Verizon in Devils Lake?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands.
Does Verizon in Devils Lake offer in-store pickup?
Yes, they provide in-store pickup services.
Which payment options are accepted at Verizon in Devils Lake?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Devils Lake provide free Wi-Fi and accept mobile payments?
Yes, the store offers free Wi-Fi and accepts mobile NFC payments like Apple Pay and Samsung Pay.
What languages are spoken at Verizon Devils Lake?
The store staff speaks English and Spanish to assist customers.
Which nearby places could I visit before or after shopping at Verizon?
You could visit nearby places such as Encore 301 cinema, Quiznos fast food restaurant, or Ramsey Drug pharmacy.
Are there convenient nearby services when visiting Verizon in Devils Lake?
Yes, nearby services include Minnie H Cleaning Center laundromat and National Guard Recruiting Office for additional community needs.
How can nearby transit and points of interest help customers find Verizon in Devils Lake?
Customers can use nearby landmarks like the Job Service North Dakota train station and Western State Bank to locate Verizon’s store easily.