Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Devils Lake, ND. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
203 reviews
5 stars
169
4 stars
13
3 stars
5
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Cheryl, Tristen, and Josh.
Professionalism
Staff demonstrated professionalism and patience, especially during complicated transactions or when handling multiple customers.
Store Management
There were complaints about poor management, including issues with staffing, unannounced store closures, and inconsistent store hours.
Product Knowledge
Customers appreciated the staff's knowledge about products and plans, which helped them make informed decisions.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding billing issues and unhelpful service.
- DCDouglas CaswellSep 30, 20255.0Stopped in to switch over to my new phone and was helped by Josh. Very helpful and knowledgeable and friendly. Would highly recommend and will be back in the future!
- GGGrantSep 6, 20255.0Outstanding service. Helped me resolve a very complicated issue
- JTJenna ThompsonAug 2, 20255.0Taylor did absolutely amazing help my family and I (6 of us) switch over to Verizon. She was patient, helpful, and fun to be around! She made a stressful and long process smooth and easy!
- JBJulie BeckstrandJul 1, 20255.0I had to pick a new phone.Mine was shot. Leanne helped me choose a new phone. She was super disappointed when she found out she did not have any accessories for me. No fault of her own. However, she called me when she got them in. I went in the next day and, Josh helped me as she was not in yet.Between him and Taylor it was fantastic. It was fun. I felt they were very knowledgeable.You know what they wanted and in their suggestions We told some stories laughed a lot. My phone got hooked up right! Thank you so much appreciate it.and the personalities!!
- LNLeah NichollsJun 19, 20255.0Taylor was our salesperson and she was amazing! People kept coming in and coming in so they were swamped but she was a champ!
Frequently Asked Questions About Verizon
What products does Verizon in Devils Lake, ND offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of Verizon in Devils Lake?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
What brands are available at Verizon in Devils Lake?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands.
Does Verizon in Devils Lake offer in-store pickup?
Yes, they provide in-store pickup services.
Which payment options are accepted at Verizon in Devils Lake?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Devils Lake provide free Wi-Fi and accept mobile payments?
Yes, the store offers free Wi-Fi and accepts mobile NFC payments like Apple Pay and Samsung Pay.
What languages are spoken at Verizon Devils Lake?
The store staff speaks English and Spanish to assist customers.
Which nearby places could I visit before or after shopping at Verizon?
You could visit nearby places such as Encore 301 cinema, Quiznos fast food restaurant, or Ramsey Drug pharmacy.
Are there convenient nearby services when visiting Verizon in Devils Lake?
Yes, nearby services include Minnie H Cleaning Center laundromat and National Guard Recruiting Office for additional community needs.
How can nearby transit and points of interest help customers find Verizon in Devils Lake?
Customers can use nearby landmarks like the Job Service North Dakota train station and Western State Bank to locate Verizon’s store easily.