Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Devils Lake, ND. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of employees like Cheryl, Tristen, and Josh.
Staff Performance
Several reviews highlighted the staff's ability to handle multiple customers efficiently and provide personalized assistance, often going above and beyond to ensure customer satisfaction.
Store Management
There were complaints about poor management practices, including unannounced store closures and issues with customer service follow-up.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding billing issues and service reliability.
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Angie H
Feb 7, 2026
5.0
Taylor was amazing. Very helpful in starting this new service.
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Douglas Caswell
Sep 30, 2025
5.0
Stopped in to switch over to my new phone and was helped by Josh. Very helpful and knowledgeable and friendly. Would highly recommend and will be back in the future!
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Grant
Sep 6, 2025
5.0
Outstanding service. Helped me resolve a very complicated issue
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Kalissa Armstrong
Apr 25, 2024
5.0
Josh was beyond helpful. He was very professional and kind during my entire time there. He made it so easy.