Best Buy

4.0
1263 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1207 W Century Ave, Bismarck, ND
58503, United States

Hours

Reviews

4.0
1,263 reviews
5 stars
668
4 stars
282
3 stars
132
2 stars
52
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing unhelpful or rude staff, long wait times, and issues with Geek Squad.

Product Availability

Customers noted issues with product availability and online inventory discrepancies, leading to frustration during in-store visits.

Staff Knowledge

While some customers praised knowledgeable staff, others experienced a lack of product knowledge and assistance, leading to dissatisfaction.

Checkout Experience

Several reviews mentioned long lines and slow checkout processes, impacting the overall shopping experience.

Positive Experiences

Despite the negative feedback, there were numerous positive comments about helpful staff and satisfactory product purchases.
  • TP
    Tina Plew
    Jan 4, 2026
    5.0
    Looking for a headphone for the TV. The salesman was very helpful and my husband loves it.
  • SM
    solanny mercado
    Jan 1, 2026
    5.0
    Me encanta esta tienda
  • CJ
    Cameron James
    Dec 10, 2025
    1.0
    1 person checking people out and there was a really long line. Multiple employees walked past on their phones or talking instead of helping out
  • SM
    Shane M
    Dec 8, 2025
    1.0
    I am literally inside of the store trying to spend money. Several employees have said they would assist with my appliance purchase but then proceed to walk off as if it's funny.
  • HB
    Holly Braaten
    Dec 3, 2025
    1.0
    We purchase a 75” Samsung TV, we paid for delivery and installation; the guys that showed up were wonderful. Once the TV was turned on they noticed it was damaged. The installation guy called the corporate headquarters to get us help, they made promises to him that they did not make us. Now we have a broken TV, that isn’t level, have spent over an hour on hold trying to get more help, nothing!! We have lost a full days work, and had to cancel a family game night because of this. Best Buy’s customer service SUCKS. Still on hold with customer service!!!!!! Ugggggg

Frequently Asked Questions About Best Buy

What products can I shop for at Best Buy in Bismarck?

You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy Bismarck.

What are the store hours for Best Buy at 1207 W Century Ave?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.