Many customers reported poor experiences with customer service, citing unhelpful or rude staff, long wait times, and issues with Geek Squad.
Product Availability
Customers noted issues with product availability and online inventory discrepancies, leading to frustration during in-store visits.
Staff Knowledge
While some customers praised knowledgeable staff, others experienced a lack of product knowledge and assistance, leading to dissatisfaction.
Checkout Experience
Several reviews mentioned long lines and slow checkout processes, impacting the overall shopping experience.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about helpful staff and satisfactory product purchases.
TP
Tina Plew
Jan 4, 2026
5.0
Looking for a headphone for the TV. The salesman was very helpful and my husband loves it.
SM
solanny mercado
Jan 1, 2026
5.0
Me encanta esta tienda
CJ
Cameron James
Dec 10, 2025
1.0
1 person checking people out and there was a really long line. Multiple employees walked past on their phones or talking instead of helping out
SM
Shane M
Dec 8, 2025
1.0
I am literally inside of the store trying to spend money. Several employees have said they would assist with my appliance purchase but then proceed to walk off as if it's funny.
HB
Holly Braaten
Dec 3, 2025
1.0
We purchase a 75” Samsung TV, we paid for delivery and installation; the guys that showed up were wonderful. Once the TV was turned on they noticed it was damaged. The installation guy called the corporate headquarters to get us help, they made promises to him that they did not make us. Now we have a broken TV, that isn’t level, have spent over an hour on hold trying to get more help, nothing!! We have lost a full days work, and had to cancel a family game night because of this. Best Buy’s customer service SUCKS. Still on hold with customer service!!!!!! Ugggggg
What products can I shop for at Best Buy in Bismarck?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy Bismarck.
What are the store hours for Best Buy at 1207 W Century Ave?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup or in-store shopping?
Best Buy Bismarck offers in-store shopping and curbside pickup services for customer convenience.
Can I get repair services and expert support at this Best Buy location?
Yes, Best Buy Bismarck provides Geek Squad support and repair services for electronics and appliances.
What payment methods are accepted at this Best Buy?
Best Buy accepts debit cards and checks; it does not require cash-only payments.
Are there electronics recycling services available at Best Buy Bismarck?
Yes, Best Buy offers electronics recycling services for customers looking to dispose of old devices responsibly.
What nearby stores can I visit for pet supplies and grooming?
You can visit PetSmart nearby for pet supplies and grooming services after shopping at Best Buy.
Where can I find dining options close to Best Buy Bismarck?
Nearby dining options include Pancheros Mexican Grill, Starbucks, Jimmy John's, and Five Guys for a variety of meals and snacks.
Are there other retail stores near Best Buy where I can shop for clothing and cosmetics?
Yes, nearby stores include Kohl's, SEPHORA at Kohl's, Old Navy, Sephora, Men's Wearhouse, and Sally Beauty for clothing and cosmetic shopping.
How can the nearby Geek Squad help me with technology support?
Geek Squad, located near Best Buy, offers mobile phone sales, computer repair, and IT services to support your technology needs alongside Best Buy's offerings.