Geek Squad

3.2
72 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1980 Griffith Rd, Winston-Salem, NC
27103, United States

Hours

Reviews

3.2
72 reviews
5 stars
32
4 stars
5
3 stars
4
2 stars
5
1 star
26
  • AA
    Anonymous Anonymous
    Jan 7, 2026
    1.0
    Laptop brought in to have a new operating system installed. When i got it back the screen brightness could no longer be adjusted, and it had no memory space on the harddrive. Took it back up there all they said was i need a new computer. These people dont really do anything.
  • SK
    Suzanne Siegel - Kangas
    Oct 21, 2025
    5.0
    Today I had an appointment scheduled for a cracked screen. The only complaint I have is they had some construction going on inside the store. I wear hearing aids and for me the noise was overwhelming. I just wanted to say the people working at the Geek Squad were very helpful and understanding as I normally don’t mind waiting my turn but I was a bit impatient due to the construction noise. I would definitely return to this location for any future needs. Hopefully there won’t be LOUD construction going on.
  • ES
    Elizabeth Sabbagh
    Sep 29, 2025
    4.0
    When Apple tried to say our warranty ended abruptly during a repair/replacement, the Geek Squad team was able to give me the information I needed to dispute Apple and verify my phone was still under warranty.
  • LM
    Larry McDonnell
    Jul 24, 2025
    5.0
    I had Mitch from the Geek Squad, a couple days ago. I've had him help Myself and my wife numerous times. He is very polite, intelligent, very good and explaining and patient. I highly recommend The Geek Squad and Mitch for his Professionalism.
  • CH
    caleb horn
    Nov 3, 2015
    1.0
    Customer service is terrible!! kept canceling appointments, the employees were rude, I would definelty not go here again very unorganized

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy Winston-Salem offer?

Geek Squad provides tech repair, setup, and support services for electronics including computers, cell phones, and appliances.

Where is Geek Squad located in Winston-Salem?

The Geek Squad service center is located at 1980 Griffith Rd, Winston-Salem, NC 27103, USA.