Laptop brought in to have a new operating system installed. When i got it back the screen brightness could no longer be adjusted, and it had no memory space on the harddrive. Took it back up there all they said was i need a new computer. These people dont really do anything.
SK
Suzanne Siegel - Kangas
Oct 21, 2025
5.0
Today I had an appointment scheduled for a cracked screen. The only complaint I have is they had some construction going on inside the store. I wear hearing aids and for me the noise was overwhelming. I just wanted to say the people working at the Geek Squad were very helpful and understanding as I normally don’t mind waiting my turn but I was a bit impatient due to the construction noise. I would definitely return to this location for any future needs. Hopefully there won’t be LOUD construction going on.
ES
Elizabeth Sabbagh
Sep 29, 2025
4.0
When Apple tried to say our warranty ended abruptly during a repair/replacement, the Geek Squad team was able to give me the information I needed to dispute Apple and verify my phone was still under warranty.
LM
Larry McDonnell
Jul 24, 2025
5.0
I had Mitch from the Geek Squad, a couple days ago. I've had him help Myself and my wife numerous times. He is very polite, intelligent, very good and explaining and patient. I highly recommend The Geek Squad and Mitch for his Professionalism.
CH
caleb horn
Nov 3, 2015
1.0
Customer service is terrible!! kept canceling appointments, the employees were rude, I would definelty not go here again very unorganized
What services does Geek Squad at Best Buy Winston-Salem offer?
Geek Squad provides tech repair, setup, and support services for electronics including computers, cell phones, and appliances.
Where is Geek Squad located in Winston-Salem?
The Geek Squad service center is located at 1980 Griffith Rd, Winston-Salem, NC 27103, USA.
What are the Geek Squad store hours at this Winston-Salem location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Winston-Salem?
You can schedule service either in store at the location or online through their website.
What is the contact phone number for Geek Squad at Best Buy Winston-Salem?
You can reach Geek Squad at this location by calling +1 (336) 768-1277.
Does Geek Squad at Best Buy Winston-Salem offer data recovery services?
Yes, Geek Squad provides data recovery services among their wide range of computer and electronics repair offerings.
Are there any nearby hotels if I need to stay overnight while my device is being repaired?
Several hotels are nearby, including Hampton Inn by Hilton Winston-Salem Hanes Mall, Hampton by Hilton, Hampton Inn Garden City, Sleep Inn Hanes Mall, and Suburban Studios Winston-Salem near Hanes Mall.
Is there a place nearby to grab a meal before or after visiting Geek Squad?
Yes, nearby dining options include Applebee's Grill + Bar, Twin Peaks sports bar, Village Tavern, and Romano's Macaroni Grill for a variety of American and Italian cuisine.
Where can I shop for electronics close to Geek Squad at Best Buy Winston-Salem?
You can visit Best Buy itself, Carolina Custom Sound, or nearby stores like Sports Authority for sporting goods and electronics-related items.
Are there convenient facilities nearby for mailing packages or ATM services?
Nearby facilities include a UPS Access Point location for courier and shipping services, as well as Byte Federal Bitcoin ATM at Quality Mart and Wells Fargo ATM for withdrawing cash.