Visit our store at Wilson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Worst customer service. I have been dealing with problems with them since June 28, 2025. Things are still not fixed. Wilson store has not offered any help.
DU
Demario Usher
Jun 10, 2025
5.0
Listen! This is exactly what I mean when I say does customer service exist anymore. Tyler made me a believer again 🙏🙂. He was very knowledgeable, patient, and kind, Such a easy going cool guy 😎.The store was pretty chill too, but he did his JOB!! Thank you.
WK
William Kidd
Jun 2, 2025
1.0
The service at this location is on par for what you would expect from an office ran out of Wilson... I would avoid it if you can.
JR
Julie Ryan
Nov 4, 2022
5.0
I had an appointment, so I was able to get right in. The problem with my phone was fixed right away and I was on my way. That is the fastest I have ever been in and out of a Verizon store.
AM
Autumn McLaughlin
May 28, 2017
3.0
Nice store...sometimes difficult to get good help, depending on who is working.
What are the operating hours of the Verizon store in Wilson, NC?
The Verizon store in Wilson, NC is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service at the Wilson store.
Does the Verizon store offer in-store pickup for online orders?
Yes, Verizon in Wilson offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Which smartphone brands are available at Verizon in Wilson?
Verizon offers the latest 5G smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL at their Wilson location.
What types of business products are available at the Wilson Verizon store?
The Wilson Verizon store provides business cell phones, mobile hotspots, tablets, and laptops to meet professional needs.
What payment methods does Verizon in Wilson accept?
Verizon accepts checks, debit cards, and mobile NFC payments; cash-only payments are not required.
What nearby dining options are available around the Verizon store in Wilson?
Near the Verizon Wilson store, you can enjoy dining at Varee Asian Cafe & Bakery, Texas Steakhouse & Saloon, Chili's Grill & Bar, and It's Just Wings.
Are there any nearby places for a quick snack or dessert near the Verizon store?
Yes, Cold Stone Creamery offers delicious ice cream nearby, perfect for a treat after shopping at Verizon.
If I'm visiting Verizon, where can I get a haircut or beauty services nearby?
Close to the Verizon store in Wilson, you can visit Webb's Barber Shop, Elite Nails Spa, or Mitchell's Hair Styling and Studios for grooming and beauty services.
Where can I find additional internet service providers near Verizon in Wilson?
Spectrum and Spectrum Store are nearby providers for internet and television services in the Wilson area, offering alternatives or complementary services to Verizon.