Verizon

3.9
412 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Wilson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2871 Raleigh Road Pkwy W, Wilson, NC
27896, United States

Hours

Reviews

3.9
284 reviews
5 stars
144
4 stars
57
3 stars
25
2 stars
14
1 star
44
  • MM
    Monica Mills
    Sep 2, 2025
    1.0
    Worst customer service. I have been dealing with problems with them since June 28, 2025. Things are still not fixed. Wilson store has not offered any help.
  • DU
    Demario Usher
    Jun 10, 2025
    5.0
    Listen! This is exactly what I mean when I say does customer service exist anymore. Tyler made me a believer again 🙏🙂. He was very knowledgeable, patient, and kind, Such a easy going cool guy 😎.The store was pretty chill too, but he did his JOB!! Thank you.
  • WK
    William Kidd
    Jun 2, 2025
    1.0
    The service at this location is on par for what you would expect from an office ran out of Wilson... I would avoid it if you can.
  • JR
    Julie Ryan
    Nov 4, 2022
    5.0
    I had an appointment, so I was able to get right in. The problem with my phone was fixed right away and I was on my way. That is the fastest I have ever been in and out of a Verizon store.
  • AM
    Autumn McLaughlin
    May 28, 2017
    3.0
    Nice store...sometimes difficult to get good help, depending on who is working.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Wilson, NC?

The Verizon store in Wilson, NC is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Can I schedule an appointment to visit the Verizon store?

Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service at the Wilson store.