Business Details
2871 Raleigh Road Pkwy W, Wilson, NC
27896, United States
Certified by Verizon • Feb 22, 2026
(252) 237-1171
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/north-carolina/wilson/wilson-316579
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Wilson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
419 reviews
5 stars
232
4 stars
70
3 stars
28
2 stars
20
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others were described as rude and unhelpful.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to misinformation and frustration for customers.
Wait Times
Many customers reported long wait times and inefficient service, with some expressing dissatisfaction over being told to call customer service instead of receiving in-store assistance.
Store Environment
The store atmosphere received mixed reviews, with some customers noting a friendly environment while others described staff as unmotivated and unprofessional.
- RHRobert HarrisFeb 19, 20265.0Quick and friendly service.
- CRCarol RileyFeb 12, 20261.0Rude staff, unfriendly, unwilling to show about phone operations
- JPJodi ParkerJan 12, 20261.0This store only wants to help you if your getting a new phone when we came to Verizon initially they were great help but when my wife went in she got the worse customer service all the associate said was to call customer service but We didn’t get the phone from customer service we got there We are definitely looking to go to AT&T Horrible Service!!!!!
- MMMonica MillsSep 2, 20251.0Worst customer service. I have been dealing with problems with them since June 28, 2025. Things are still not fixed. Wilson store has not offered any help.
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Certified February 22, 2026Yext Knowledge Graph
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