Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Wilson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
287 reviews
5 stars
145
4 stars
59
3 stars
25
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised individual staff members for their helpfulness, others reported poor service and unhelpful attitudes from employees.
Wait Times
Many customers expressed frustration with long wait times and inefficient service, indicating that staffing issues may contribute to delays.
Knowledge and Support
Some staff members were noted for their knowledge and ability to resolve issues quickly, while others were criticized for lack of information and support.
Store Environment
The store atmosphere received mixed reviews, with some customers appreciating the friendly environment, while others noted disorganization and unprofessional behavior from staff.
Product Availability
Customers reported limited phone selection and issues with product availability, leading to dissatisfaction.
- MMMonica MillsSep 2, 20251.0Worst customer service. I have been dealing with problems with them since June 28, 2025. Things are still not fixed. Wilson store has not offered any help.
- RRRickyFeb 2, 20203.0Stayed on phone entire time in store just to get told I have to wait 24hrs after phone had been deactivated since last night! Additional to no phone all day Friday!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Wilson, NC?
The Verizon store in Wilson, NC is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service at the Wilson store.
Does the Verizon store offer in-store pickup for online orders?
Yes, Verizon in Wilson offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Which smartphone brands are available at Verizon in Wilson?
Verizon offers the latest 5G smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL at their Wilson location.
What types of business products are available at the Wilson Verizon store?
The Wilson Verizon store provides business cell phones, mobile hotspots, tablets, and laptops to meet professional needs.
What payment methods does Verizon in Wilson accept?
Verizon accepts checks, debit cards, and mobile NFC payments; cash-only payments are not required.
What nearby dining options are available around the Verizon store in Wilson?
Near the Verizon Wilson store, you can enjoy dining at Varee Asian Cafe & Bakery, Texas Steakhouse & Saloon, Chili's Grill & Bar, and It's Just Wings.
Are there any nearby places for a quick snack or dessert near the Verizon store?
Yes, Cold Stone Creamery offers delicious ice cream nearby, perfect for a treat after shopping at Verizon.
If I'm visiting Verizon, where can I get a haircut or beauty services nearby?
Close to the Verizon store in Wilson, you can visit Webb's Barber Shop, Elite Nails Spa, or Mitchell's Hair Styling and Studios for grooming and beauty services.
Where can I find additional internet service providers near Verizon in Wilson?
Spectrum and Spectrum Store are nearby providers for internet and television services in the Wilson area, offering alternatives or complementary services to Verizon.