Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,759 reviews
5 stars
961
4 stars
437
3 stars
153
2 stars
80
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and unhelpful interactions.
Product Availability
Several customers noted issues with product availability and stock levels, leading to frustration when items were not found as expected.
Geek Squad Assistance
The Geek Squad received positive remarks for their knowledgeable and helpful service, particularly in tech-related inquiries and repairs.
Store Atmosphere
Many customers appreciated the friendly atmosphere and the welcoming demeanor of staff, although some noted instances of unprofessional behavior.
Checkout Experience
Customers expressed dissatisfaction with long wait times at checkout and a lack of assistance during busy periods.
- MBMisti Bohne5 days ago1.0Well her I am- was given a delivery window of 2:30-6:30PM today. I got a text at 6 saying y’all would be here at 6:34. It’s 7:59 and where are you? We took off work for his and now yall can’t find my order?! I’ve been waiting a month today do my refrigerator. Horrible customer service!
- LNLizzie NilesNov 12, 20255.0We ran in real quick to grab a couple of items for my husband and the place was spotless. The staff was helpful throughout our visit and checked on us to make sure we found everything ok. When we were ready, they helped us to the register and we maybe stayed 10 mins max. Thanks for your help and quick service!
- 1B10Nisha BNov 12, 20252.0Employees prejudged and where occupied with each other so I took my money to Wal-Mart
- CLClifton LittleOct 26, 20255.0Excellent service, products, professional assistance & atmosphere.
- JBJohnnie ByrumOct 24, 20255.0Bought a new Kindle and the Geek Squad helped set it up. Although she was very busy, she took the time to help with set up and download to include familiarizing us. Great store and great employees! I will buy here in the future.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Wilson, NC?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Wilson, NC.
Does Best Buy in Wilson offer Geek Squad support?
Yes, Best Buy offers expert advice and Geek Squad support all in one place.
What are the store hours for Best Buy in Wilson, NC?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Wilson provide in-store pickup or curbside pickup?
Best Buy offers in-store pickup but does not provide curbside pickup.
Can I get electronics repaired at Best Buy Wilson?
Yes, Best Buy Wilson provides repair services through Geek Squad.
What payment methods are accepted at Best Buy in Wilson?
Best Buy accepts debit cards and pay by check; it does not require cash only payments.
Are there any pet stores nearby if I want to shop for pet supplies before or after visiting Best Buy?
Yes, PetSmart and PetSmart Grooming are nearby if you need pet supplies or grooming services.
What dining options are close to Best Buy in Wilson?
You can visit Olive Garden, Outback Steakhouse, Panera Bread, and 7-Eleven, all nearby for dining before or after shopping.
Are there convenient stores or gas stations near Best Buy for quick stops?
Yes, there are several convenience stores like 7-Eleven and Circle K, as well as gas stations including Harris Teeter Fuel Center, Save More, Marathon Gas, and Mobil nearby.
How can I reach Best Buy in Wilson and what is the address?
Best Buy is located at 3401 Raleigh Road Pkwy W, Ste 5D, Wilson, NC 27896, USA. You can call them at +1 252-206-8789.