Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported unprofessional behavior and poor assistance.
Product Availability
Several customers noted issues with stock levels and product availability, leading to frustration when items were not found or orders were delayed.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers experienced long wait times and inadequate assistance from staff.
Online Orders
Customers appreciated the ease of online ordering and curbside pickup, though there were complaints about order fulfillment and communication issues.
RH
Robert Harris
6 days ago
5.0
Helpful associates. Clean store.
CF
Corey Folta
Feb 13, 2026
5.0
Super helpful staff and very friendly and knowledgeable.
MM
Matthew
Feb 10, 2026
5.0
Clean layout, friendly staff, and accurate online inventory. If it says it’s in stock, it’s there — every time. Way more reliable than other stores.
MH
Mary Hensley
Jan 28, 2026
5.0
We went to Best Buy today to purchase a new Television. A extremely nice man , Jason Roller gave us all the information we needed & helped us pick out what would suit us.It was a pleasure working with Jason!!
What types of products can I find at Best Buy in Wilson, NC?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Wilson, NC.
Does Best Buy in Wilson offer Geek Squad support?
Yes, Best Buy offers expert advice and Geek Squad support all in one place.
What are the store hours for Best Buy in Wilson, NC?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Wilson provide in-store pickup or curbside pickup?
Best Buy offers in-store pickup but does not provide curbside pickup.
Can I get electronics repaired at Best Buy Wilson?
Yes, Best Buy Wilson provides repair services through Geek Squad.
What payment methods are accepted at Best Buy in Wilson?
Best Buy accepts debit cards and pay by check; it does not require cash only payments.
Are there any pet stores nearby if I want to shop for pet supplies before or after visiting Best Buy?
Yes, PetSmart and PetSmart Grooming are nearby if you need pet supplies or grooming services.
What dining options are close to Best Buy in Wilson?
You can visit Olive Garden, Outback Steakhouse, Panera Bread, and 7-Eleven, all nearby for dining before or after shopping.
Are there convenient stores or gas stations near Best Buy for quick stops?
Yes, there are several convenience stores like 7-Eleven and Circle K, as well as gas stations including Harris Teeter Fuel Center, Save More, Marathon Gas, and Mobil nearby.
How can I reach Best Buy in Wilson and what is the address?
Best Buy is located at 3401 Raleigh Road Pkwy W, Ste 5D, Wilson, NC 27896, USA. You can call them at +1 252-206-8789.
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