Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Wilmington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
480 reviews
5 stars
293
4 stars
49
3 stars
18
2 stars
18
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Lu, Nick, and Zack for their exceptional service.
Mixed Experiences
While some customers had great experiences, others reported issues with service quality, including long wait times and unhelpful staff.
Technical Issues
Several reviews mentioned problems with phone activations and billing, indicating a need for better communication and support in these areas.
Store Management
Feedback on store management was mixed, with some customers appreciating the attentiveness of managers while others reported negative interactions.
- JPJoseph Pope2 days ago5.0Jordan at Verizon on oleander is absolutely amazing! He truly is a miracle worker! 10/10 would highly recommend working with him. Super personable and wonderful to work with.
- RSRamona StocksDec 29, 20255.0Dustin is the bomb! Always go in the store and stay off Verizon online chat!
- AHAliyah HorneDec 27, 20251.0Called the store to ask about a phone case. Got pushed around by automatic calls. A phone store that can't seem to answer the phone. Ironic.
- BFBecky FinleyDec 22, 20255.0I had the best experience working with Jordan McAteer. He was fun and super smart. He answered all of my questions and was really professional. I was excited to finally get my new phone, the iPhone 17 Pro Max. I needed something with a large screen because I can’t see much without my glasses. This was the phone I really wanted and he had it for me in no time. No pressure. He’s very easy to talk to and I had a great experience. He’s really great and super chill. He will always be my go-to guy. Anyone reading this needs to see him. Thanks, JORDAN!!!!
- BSBen ShawDec 20, 20255.0I received my new phone in the mail, and it would not activate. It could have been my fault, either way, I was able to do a quick pop-in to the store, and Nick was great helping me out.
Frequently Asked Questions About Verizon
What products and brands does the Verizon Wilmington store offer?
The Verizon store in Wilmington offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Wilmington, NC?
The Verizon Wilmington store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Wilmington offer mobile plans and wireless internet services?
Yes, the store offers mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Can I schedule an appointment or order online for Verizon services?
Customers can schedule in-store appointments and place orders online. Online orders can be picked up in store, shipped with free 2-day shipping, delivered same day in select areas, or accessed via express lockers.
What payment methods are accepted at Verizon Wilmington?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Where is the Verizon store located in Wilmington?
The Verizon store is located at 318 S College Rd, Wilmington, NC 28403, USA.
Are there other Verizon-related services near the Wilmington Verizon store?
Yes, Verizon Business Services, a telecommunications company focused on business, is located nearby which may benefit customers seeking business mobile solutions.
What dining options are near Verizon Wilmington for customers planning to eat before or after their visit?
Nearby dining options include Checkers for casual fast food, Golden Corral Buffet & Grill for buffet-style meals, Pita Delite for Greek cuisine, Carolina Ale House for American food and drinks, and Plaza Mariachi for Mexican food.
Are there convenient services like shipping or office suppliers near Verizon Wilmington?
Yes, customers can find UPS Alliance Shipping Partner for courier and delivery services, Staples for office supplies and printing services, and UPS Access Point location nearby.
How can nearby transit or local services help me reach the Verizon Wilmington store?
While specific transit stations are not listed, the store's location near popular restaurants and retail businesses like AT&T and Staples makes it easy to find. Visitors can plan visits combining services or dining in the area.