Business Details
6400 Weddington Monroe Rd, Wesley Chapel, NC
28104, United States
Certified by Verizon • Feb 22, 2026
(704) 234-6508
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Wesley Chapel, NC. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
281 reviews
5 stars
241
4 stars
11
3 stars
6
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient during their visits.
Staff Performance
Specific employees like Jess, Stephen, and Grey received high marks for their exceptional service and ability to handle multiple customers effectively.
Store Experience
Customers appreciated the clean and modern store environment, although some noted issues with long wait times and staffing shortages.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
Mixed Reviews
While many experiences were positive, some customers reported poor service and unresolved issues, indicating inconsistency in service quality.
- KMKathy McRorieJan 27, 20265.0Lyndsay was very helpful and patient with us as she set up our new equipment.
- LGLarry GibsonJan 16, 20265.0Cameron is a pro
- SLSammie LockeNov 25, 20255.0Very helpful, and patience so welcome.Explained products and services to complete understanding. Really nice to buy something without feeling like I was being overwhelmed!!
- LRLisa RobinsonSep 20, 20255.0JESS is amazing!! I needed to upgrade my dad's phone and she was recommended by my uncle and aunt who recently upgraded. I purposely went to the Wesley Chapel location based on that. It was the BEST experience I've ever had with Verizon! Typically it's a nightmare dealing with store locations and customer service. Jess made the whole process so easy and was very personable- it was like talking with a friend and she was extremely knowledgeable about the phones, plans, etc. If I ever need to visit a verizon store, I will make a special trip to see Jess at this location!
- EDEd DudaSep 19, 20255.0Jess is great. She had me in and out in no time. She answered questions with competence and was proactive with describing the process steps. Highly recommend this store and not calling Verizon directly.
Frequently Asked Questions About Verizon
What services does the Verizon store at 6400 Weddington Monroe Rd in Wesley Chapel offer?
The store offers new lines, device upgrades, new devices, and accessories.
What types of products can I find at the Verizon Authorized Retailer in Wesley Chapel?
You can find smartphones, tablets, wearable devices, audio accessories, cases and protection, power accessories, SIM cards, laptops, home phone replacements, and mobile broadband.
What are the Verizon store's operating hours?
Monday to Friday: 10 AM to 9 PM; Saturday: 10 AM to 7 PM; Sunday: 11 AM to 6 PM.
Which payment methods are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup?
Yes, in-store pickup is available for orders.
What brands are available at the Verizon store in Wesley Chapel?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, PureGear, and more.
What languages are spoken at the Verizon Authorized Retailer in Wesley Chapel?
English and Spanish are spoken at this location.
Can I find coffee or food near the Verizon store in Wesley Chapel?
Yes, nearby eateries include Chick-fil-A for fast food, Brooklyn Pizza Parlor for Italian cuisine, and Starbucks for coffee.
Are there healthcare services near the Verizon store where I can schedule appointments?
Yes, nearby are Novant Health Child and Adolescent Medical Group for pediatrics and Banfield Pet Hospital for pet healthcare.
Where can I shop for other retail or essential goods near the Verizon store?
Target Store Wesley-Chapel and CVS Pharmacy are nearby locations where you can shop for groceries, pharmaceuticals, and other retail items.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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