Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 61 Weaver Blvd in Weaverville, NC 28787
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
502 reviews
5 stars
402
4 stars
26
3 stars
12
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like JT, Adam, and Theo.
Mixed Experiences
While some customers had positive interactions, others reported poor service, unhelpful staff, and long wait times.
Technical Support
Several reviews highlighted the staff's willingness to assist with technical issues, although some customers felt their problems were not adequately addressed.
Store Environment
Feedback varied on the store atmosphere, with some describing it as friendly and welcoming, while others noted a lack of engagement from staff.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, although there were instances of staff being perceived as unknowledgeable.
- CLChristina Lawrence4 days ago5.0I have used Russell Cellular a few times and have had a great experience each time. Knowledgeable staff with expertise makes for a pleasant experience.
- JDJohn DavisNov 4, 20254.0Very helpful. Straight to the point. I appreciated their honesty.
- KRKimberly ReedNov 3, 20255.0My family and I had the BEST experience at this location. The young man, Sai, who helped us was fantastic. He helped us pick out just the right phones and accessories. What, in the past, has been a stressful and dreaded task…buying new phones…was actually a wonderful time. We laughed so much; certainly not something we would have expected. I would highly recommend this location. Thank you!
- BRBranson RandolphNov 3, 20255.0The people that work inare are very friendly and helpful and they get everthang fixed more then great customer service.
- SZSteve ZOct 30, 20251.0A horrible experience with Verizon. Truly the worst cell phone company in 35 years of using cell phones. Sold me a sim card that never worked. Paid $105.00 that was not refunded. I spent 5.5 hours on the phone with these fools who never solved a simple problem. A true corporate disaster.
Frequently Asked Questions About Verizon
What are the store hours for Russell Cellular in Weaverville, NC?
Russell Cellular in Weaverville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located?
Russell Cellular is located at 61 Weaver Blvd, Ste C, Weaverville, NC 28787.
What products does Russell Cellular offer?
Russell Cellular offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid devices.
What services are available at Russell Cellular?
Services include wireless service, mobile service, home phone service, and home internet.
Is in-store pickup available at Russell Cellular?
Yes, Russell Cellular offers in-store pickup for online purchases.
What payment options are accepted at Russell Cellular?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Does Russell Cellular have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances for customer convenience.
Are appointments required to visit Russell Cellular?
No, appointments are not required; customers may visit during open hours without prior scheduling.
What nearby restaurants can I visit around Russell Cellular?
Nearby restaurants include Papa Johns Pizza, IHOP, La Carreta (Mexican), Hardee's, Golden Wok (Chinese), Subway, Arby's, and Little Caesars Pizza, providing various dining options before or after your visit.
Are there convenient financial services near Russell Cellular?
Yes, nearby financial services include Edward Jones Financial Advisors Kaitlin M Greene and Bill Boughton, Telco Community Credit Union, and PNC bank, which can be helpful for banking or financial advice in the area.
What medical and wellness facilities are near Russell Cellular?
Nearby medical and wellness services include Southeastern Sports Medicine, Sisters Of Mercy Urgent Care, Mercy Urgent Care Weaverville, and BenchMark Physical Therapy for healthcare needs.