Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 61 Weaver Blvd in Weaverville, NC 28787
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
511 reviews
5 stars
409
4 stars
26
3 stars
12
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like JT, Adam, and Theo for their exceptional service.
Technical Support
Several reviews highlighted issues with technical support, particularly regarding data transfer and phone setup, indicating a need for improvement in this area.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rudeness and unhelpfulness from some staff members, leading to a mixed overall impression.
Store Environment
Some customers reported feeling ignored or unwelcome, suggesting that the store environment could be improved to enhance customer experience.
- NCnicolás Contreras1 day ago5.0Very good experience! Good attitude and knowledge about the phones.
- MHMerrilee HyslerDec 19, 20255.0Very helpful
- JYJesse YelvingtonDec 8, 20252.0They did alright until it came time to transfer my wife's data to her new cellphone. Then they struggled for three hours, only transferring 2000 of 7000 pictures and then saying they couldn't do any better because the old phone" locked down". My daughter transferred all the pictures in less than 30 minutes once we got home. They need better tech support.
- SBSandra BanksDec 6, 20255.0Kara our Representative was extremely knowledgeable and made sure it was all correct before we left the store.
- JGJen GonzalezDec 1, 20255.0We were on vacation and stopped in to upgrade two of our phones. JT was amazing. Sold us what we needed, clearly knows the products inside and out and aided our setup and made it seamless to us. I can not recommend the store or thank JT enough for his great work.
Frequently Asked Questions About Verizon
What are the store hours for Russell Cellular in Weaverville, NC?
Russell Cellular in Weaverville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located?
Russell Cellular is located at 61 Weaver Blvd, Ste C, Weaverville, NC 28787.
What products does Russell Cellular offer?
Russell Cellular offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid devices.
What services are available at Russell Cellular?
Services include wireless service, mobile service, home phone service, and home internet.
Is in-store pickup available at Russell Cellular?
Yes, Russell Cellular offers in-store pickup for online purchases.
What payment options are accepted at Russell Cellular?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Does Russell Cellular have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances for customer convenience.
Are appointments required to visit Russell Cellular?
No, appointments are not required; customers may visit during open hours without prior scheduling.
What nearby restaurants can I visit around Russell Cellular?
Nearby restaurants include Papa Johns Pizza, IHOP, La Carreta (Mexican), Hardee's, Golden Wok (Chinese), Subway, Arby's, and Little Caesars Pizza, providing various dining options before or after your visit.
Are there convenient financial services near Russell Cellular?
Yes, nearby financial services include Edward Jones Financial Advisors Kaitlin M Greene and Bill Boughton, Telco Community Credit Union, and PNC bank, which can be helpful for banking or financial advice in the area.
What medical and wellness facilities are near Russell Cellular?
Nearby medical and wellness services include Southeastern Sports Medicine, Sisters Of Mercy Urgent Care, Mercy Urgent Care Weaverville, and BenchMark Physical Therapy for healthcare needs.