Business Details
755 Russ Ave, Waynesville, NC
28786, United States
Certified by Verizon • Feb 22, 2026
(828) 246-9246
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/nc/waynesville/755-russ-ave
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Waynesville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Waynesville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
641 reviews
5 stars
549
4 stars
29
3 stars
14
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Javion Weeks, Mary, and Erica Capps.
Mixed Experiences
While some customers had outstanding experiences, others reported poor service, including long wait times and unhelpful staff.
Professionalism
Several reviews noted the professionalism and competence of the staff, with many customers expressing appreciation for the thorough explanations and assistance provided.
Store Environment
A few customers mentioned issues with the store's operational hours and cleanliness, indicating a need for improvement in these areas.
- KHKathy HefnerJan 10, 20265.0Aaron went FAR above and beyond to get us taken care of. THE BEST!
- RGRichie GriffinDec 16, 20251.0Awful customer service!! The rep was too busy shredding paper and disappearing to help customers. After we sat there for a long time and in the queue the rep helped a customer that came in after us! Pretty disgusted with the lack of service!!
- HKHank KolendaNov 24, 20255.0Javion Weeks. Deserves at least 5 stars. If possible He was patient , considering he was dealing with an 81 year old Marine who in most cases pretty difficult to deal with. If more than 5 stars were available, I wold absolutely shoot the moon.
- DMDavid MattesonOct 27, 20255.0Javion weeks was very helpful with my phone issue it was a pixel 7:and wouldn't stay on he helped get issue figured out and help with a upgrade he is very knowledgeable
- RDRaymond D'AuteuilOct 13, 20255.0Absolutely without a doubt the best experience ever at a cellular store. Professional, respectful and knowledgeable. Eric Dobson was my technician but I also heard the second technician helping a 90 something older gentleman to understand his phone. So patient, respectful and helpful
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Certified February 22, 2026Yext Knowledge Graph
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