Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Waynesville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
542 reviews
5 stars
288
4 stars
86
3 stars
53
2 stars
35
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some representatives praised for their helpfulness while others received criticism for being rude or unhelpful.
Wait Times
Many customers reported long wait times in-store, often exceeding expectations, which contributed to frustration.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who were knowledgeable and attentive, while others noted a lack of assistance or pressure to purchase.
Technical Issues
Customers expressed dissatisfaction with the handling of technical issues and account management, often leading to unresolved problems.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and helpful staff, while others reported feeling unwelcome.
- CMcassaundra mitchellDec 23, 20251.0Verizon Wireless has terrible customer service. Hard to speak to someone. Hold time is ridiculous. I hate I got phone and service through them. Can't wait until contract is over.
- DBDeb BrooksDec 19, 20255.0Upon walking in with 2 grandchildren to buy phones for Christmas later at night was met by sales rep Eric Dobson…. He went out of his way to help… explain…took his time as not to rush us to help us make the right decisions that would work best for us…. Very pleasant and easy to talk too…. It made that evening I dreaded so much more pleasant…. I would suggest working with him any time….thank you Eric Dobson!!!
- JCJane Ford ClarkDec 12, 20255.0Excellent service. Walker Robinson went above and beyond to help with my issues. He was very knowledgeable about replacing a broken phone and answered questions as to what needs to be done for my granddaughter’s phone use during her semester study abroad.
- MAMegan AsheNov 26, 20255.0I can’t say enough about Jesus at the Waynesville location. He was very welcoming, helpful and took care of what I needed. Very nice experience.
- RLRady LargeNov 10, 20255.0Tony is awesome!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Waynesville?
The Verizon store in Waynesville is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Verizon Waynesville store?
You can find smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Waynesville.
Does the Verizon Waynesville store offer mobile plans and internet services?
Yes, the store provides mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
Can I schedule an in-store appointment or order online at Verizon Waynesville?
Yes, you can schedule an in-store appointment or place an online order for pickup or delivery via Verizon's website or the My Verizon app.
What delivery and pickup options does Verizon Waynesville offer?
Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Waynesville store?
The store accepts checks, debit cards, and mobile NFC payments; it does not require cash-only payments.
Is there a Verizon Business Services location near the Verizon store in Waynesville?
Yes, Verizon Business Services is located nearby, offering mobile phone and telecommunications business services.
What entertainment options are near the Verizon Waynesville store?
Nearby, you can visit GameStop and Waynesville Commons - GameStop for video games, rentals, and arcade entertainment.
Are there convenient places to eat near Verizon Waynesville?
Yes, you can find dining options like Huddle House and Clyde's Restaurant near the Verizon store for breakfast, brunch, and American cuisine.
Which stores near Verizon Waynesville can I visit for beauty and hair supplies?
Nearby Sally Beauty locations provide cosmetic and hair supply products close to the Verizon store.