Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Waynesville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
538 reviews
5 stars
285
4 stars
86
3 stars
53
2 stars
35
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some representatives were praised for their helpfulness, while others were criticized for rudeness and lack of assistance.
Wait Times
Customers frequently reported long wait times in-store, often exceeding expectations, which contributed to frustration.
Technical Support
Technical support experiences varied; some customers received effective help, while others faced unresolved issues and poor communication.
Store Experience
Store environments received mixed reviews, with some customers appreciating the staff's politeness and professionalism, while others encountered unhelpful or rude employees.
Billing Issues
Several customers expressed frustration over billing problems and difficulties in resolving account-related issues.
- RLRady LargeNov 10, 20255.0Tony is awesome!
- DTDawn Williams ToxOct 28, 20255.0Tony V. went out of his way to help me with my technical issue. He knew exactly what to do to get my issue resolved. I am so thankful!
- SBsteven beasleyOct 17, 20255.0Very helpful, got me in and out very quickly.
- TVThomas VickOct 8, 20251.0The is ok but Verizon is the most expensive bad service there is on the market the more expensive they the signal suck even more
- JWjessica wickerSep 27, 20255.0We went to the Verizon store on Russ Avenue and were helped by Brendan. He was extremely polite and he helped resolve our issue within 15 minutes.. He also wasn’t getting any money from what he helped us with.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Waynesville?
The Verizon store in Waynesville is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Verizon Waynesville store?
You can find smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Waynesville.
Does the Verizon Waynesville store offer mobile plans and internet services?
Yes, the store provides mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
Can I schedule an in-store appointment or order online at Verizon Waynesville?
Yes, you can schedule an in-store appointment or place an online order for pickup or delivery via Verizon's website or the My Verizon app.
What delivery and pickup options does Verizon Waynesville offer?
Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Waynesville store?
The store accepts checks, debit cards, and mobile NFC payments; it does not require cash-only payments.
Is there a Verizon Business Services location near the Verizon store in Waynesville?
Yes, Verizon Business Services is located nearby, offering mobile phone and telecommunications business services.
What entertainment options are near the Verizon Waynesville store?
Nearby, you can visit GameStop and Waynesville Commons - GameStop for video games, rentals, and arcade entertainment.
Are there convenient places to eat near Verizon Waynesville?
Yes, you can find dining options like Huddle House and Clyde's Restaurant near the Verizon store for breakfast, brunch, and American cuisine.
Which stores near Verizon Waynesville can I visit for beauty and hair supplies?
Nearby Sally Beauty locations provide cosmetic and hair supply products close to the Verizon store.