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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,681 reviews
5 stars
919
4 stars
381
3 stars
186
2 stars
68
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are helpful and knowledgeable, while others are reported as rude or unhelpful.
Product Availability
Frequent complaints about products being out of stock or not available as advertised, leading to customer frustration.
Store Environment
Store is generally clean and well-staffed, but some customers feel overwhelmed by excessive employee attention.
Management Issues
Negative feedback regarding management's handling of customer complaints and issues, with reports of unprofessional behavior.
Installation Services
Installation services have been criticized for being unreliable, with multiple cancellations and poor communication.
- CHCharles Hall2 days ago5.0Best Buy absolutely understood the assignment. They saw all of us Pokémon degenerates lined up for the Phantasmal release—some of us looking like we’d been camping there since the Jurassic period (okay fine, 9pm the night before), others rolling in only hours before opening like the casual addicts they pretend not to be. Despite their doors being locked until 9, the manager took one look at our trembling hands, booster-pack withdrawal symptoms, and collective lack of shame… and mercifully let us trickle in 30–60 minutes early. I have never seen a group of adults more excited than when that door cracked open—we moved with the speed and enthusiasm of addicts getting their next fix. Honestly, if there had been a camera crew, it could’ve doubled as a nature documentary. Huge shout-out to that manager for understanding the sacred bond between a collector and cardboard. Thanks to them, we were able to secure our loot and migrate like wild animals to our next hunting ground: GameStop, the second victim of the day. 10/10 Best Buy. Would camp like a gremlin outside your store again.
- TMTammie MansfieldNov 15, 20251.0Called customer service three days ago for geek squad/anyone who could trouble shoot over the phone a problem we have with our 75 in tv. Was told on Thursday they would call us in 1-2 hrs....have heard nothing. Ever since we have bought this tv we have had problems (paid over 200.00 for installation they informed her later they could not do it... couldn't get money back. Just has left a bad taste with us and will not be going to them for future TV's.
- ARAmber RuppeltNov 9, 20255.0Fast friendly, good people.
- EPEathan PageNov 3, 20255.0Best Buy in Waynesville NC has been a good place for me to shop. Some but not all of my pc parts came from here and the staff were friendly and nice every time I went. They helped me find what I needed and gave good advice. I also bought a Canon E50 camera here for my girlfriend and she really likes it. Part of my pc was built with parts from this store and it runs amazing. My build has a Corsair 9000D RGB Airflow case MSI MPG X670E Carbon WiFi motherboard 12 icue link corsair fans NZXT F120 RGB fans Cooler Master Halo fans MSI Gaming RTX 5090 32G Vanguard SOC graphics card AMD Ryzen 9 9950X3D Kingston Fury Beast DDR5 RAM Thermalright Peerless Assassin cooler RGB and PWM hubs TECWARE Flex RGB cables LED strip sets Samsung 990 PRO 4TB SSD WD Black 1TB SSD Seagate 1TB hard drives Corsair RM1000x power supply and Eightwood WiFi 6E antenna. The store itself is clean and well organized. The pc and vr sections are really cool and fun to check out. They have nice setups with good monitor displays and high quality gear that you can look at in person before buying. The lighting and layout make the place feel modern and high tech. Overall Best Buy in Waynesville NC has a cool vibe good products and friendly people. I would definitely recommend shopping here.
- TBTodd BowersNov 1, 20254.0Young lady that helped me with fridge,was very knowledgeable.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Waynesville, NC?
Best Buy in Waynesville is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Waynesville offer in-store shopping?
Yes, this Best Buy location offers in-store shopping options for customers.
Can I pick up my same-day order at the Waynesville Best Buy?
Yes, same-day pickup is available at this Best Buy store.
Does this Best Buy location provide repair services?
Yes, service and repair options are available, including Geek Squad support at this location.
Is curbside pickup available at Best Buy in Waynesville?
No, curbside pickup is not available at this Waynesville store.
What types of products can I find at Best Buy in Waynesville?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more.
Which nearby place offers IT services and computer repair?
Geek Squad, located near Best Buy, provides IT services and computer repair, making it convenient for customers needing tech support.
Where is a good option nearby for dining before or after visiting Best Buy?
Huddle House, a breakfast and brunch restaurant close to Best Buy, is a great spot for a meal before or after your visit.
If I need video games or hobby supplies, where nearby can I shop?
GameStop is located nearby and offers video games, toys, and hobby supplies, making it a good stop in the area.
Are there convenient parking or transportation options near Best Buy in Waynesville?
Town Center Loop, nearby, offers parking facilities and bars, which can be useful for visiting Best Buy and enjoying the local area.