Brand Certified
Best Buy
4.1(1691 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
45 Plaza Pl, Waynesville, NC
28786, United States
Certified by Best Buy • Feb 22, 2026
(828) 454-7038
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/nc/waynesville/45-plaza-pl-1385.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
1,691 reviews
5 stars
925
4 stars
382
3 stars
186
2 stars
68
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude interactions and poor service experiences.
Product Availability
Several customers expressed frustration over product availability and stock issues, with some items not being in stock despite online listings.
Installation Issues
There were multiple complaints regarding installation services, including cancellations and lack of communication from Geek Squad.
Store Environment
The store is generally described as clean and well-organized, but some customers noted a lack of product displays and empty shelves.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others reported a lack of expertise and assistance when seeking help.
- DCDylen CrenshawFeb 19, 20261.0Falsely accused me of trying to steal and falsely accused me of personal injury to property all there employees working that day definitely profile people I literally touched one item and never even removed it fully off the shelf I'll never shop at this Best buy again and will make sure no one I ever know shops at this Best buy again
- CMCaleb MurphyFeb 13, 20261.0Buyer beware: bought a TV from here for store pickup and when I did this Best buy put a hold on my bank account for that amount(which makes sense) but when I picked it up they then charged me for that item again. I'm now 2 days after picking it up and the hold is still on my account and I'm being told it can be for up to 7 days. That's absolutely ridiculous especially when we are talking the large amount of money. If you buy anything I recommend just buying no pickup or ship it.
- GLGarrett LantzJan 27, 20265.0Excellent and helpful staff at this location. Bought a computer online and came here to pick it up.
- DPDiego Rio PellegrinoJan 17, 20264.0Todos promoción y calidad atención rápido
- RIRick IsonJan 11, 20261.0I had my car stereo installed and now I have been having issues with the vehicle and now our local store no longer does the installations and will have to have the vehicle towed and will cost me 350 dollars to tow and best buy will not pay for it.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website