Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Waxhaw, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
153 reviews
5 stars
127
4 stars
8
3 stars1
2 stars2
1 star
15
- JBJim BuchanOct 5, 20255.0Jordan, the Verizon sales person, did an outstanding job in every respect.
- KHKristen Harvey-KutsySep 19, 20255.0Jordan was great! I watched him interact with multiple customers and had excellent services
- JSJames SmithSep 7, 20251.0Let's start with the fact that this is not a Verisign store but a storefront with a Verizon banner, therefore, they have fewer obligations when they do something incorrectly. I had an issue with a salesman who misquoted the price of new service and a updated phone by $1030. When I recieved the first bill the true price of the phone was indicated along with an incorrect service option. When I escalated the issue to the franchise owners they would not return my calls. After several attempts I drove back to the store which was over 1 hour from my home. The staff indictated the manager and owner were told repeatedly about my issue. When I requested my old phone back I was told I could not get it back because it was sent to Verizon. I filed a formal complaint with Verizon who then informed my that this was not a store controlled by Verizons corporate HQ; therefore, I would have to take up the issue with the store owner. I wrote letters to the states attorney general and with the FCC who to my surprise followed up within 2 weeks. Verizon, refunded the money I had paid and changed the service to the one requested. I suspect the store owner is probably now dealing with Verizon HQ.
- DSDanielle SimonAug 20, 20255.0My sales person was awesome.
- JGJohn GerstenmierMay 30, 20255.0Marketing Tech at this store was exceptional! Garrett’s technical knowledge, combined with strong interpersonal customer service skills, provided us with a quality and rewarding experience. We will be sure to seek this young man’s assistance in the future!
Frequently Asked Questions About Verizon
What products does Verizon at 1100 N Broome St in Waxhaw offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at this Verizon store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
What are the store hours for Verizon in Waxhaw, NC?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is the Verizon store located in Waxhaw?
The store is located at 1100 N Broome St, Waxhaw, NC 28173, United States.
What payment methods does the Verizon Waxhaw store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon provides in-store pickup services for customers.
What services can I get at the Verizon authorized retailer in Waxhaw?
You can get new lines, device upgrades, new devices, and accessories at this store.
Are there any nearby places of interest to visit before or after shopping at Verizon?
Yes, nearby places include the Town of Waxhaw community center, the Waxhaw Family Physicians clinic, and the Redbox kiosk for movie rentals.
Can I find dining options near the Verizon store in Waxhaw?
Yes, nearby dining options include El Vallarta Mexican Restaurant, Queens South Waxhaw bar and grill, Stuffed Olive Bar and Grill, and Burger King.
Are there any healthcare services near the Verizon store?
Nearby healthcare services include Waxhaw Family Physicians, MinuteClinic at CVS, and mental health counseling centers like Embodied Wholeness and Unearthed Counseling, PLLC.