Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Washington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
373 reviews
5 stars
314
4 stars
20
3 stars
11
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being courteous, knowledgeable, and helpful, with specific mentions of employees like Jermaine, Krystal, and Chris.
Mixed Experiences
While some customers had excellent service experiences, others reported rude behavior and unhelpfulness from certain staff members.
Technical Assistance
Several reviews highlighted the staff's ability to quickly resolve technical issues and assist with phone setups.
Store Environment
The store's atmosphere received mixed feedback, with some customers noting cleanliness and organization, while others mentioned a lack of acknowledgment upon entering.
- JSJeff SchwartzDec 11, 20255.0The staff was very courteous in helping me solve an issue with my smart phone.
- WSWhitney SaundersOct 20, 20255.0Finally I found a Verizon store where I could get assistance in fixing a problem with my phone. This was the 3ed store I went to to fix a Gmail problem in my phone. Mike was very professional & knowledgeable & fixed the problem within 5 minutes. I know where I will travel to again if I have a problem.
- JHJason HowlettSep 1, 20181.0They get 1 star because it wont let me do 0. First of all I am being billed 1600 (latest bill was sent Aug 1st) for having service for 1 day 4 months ago. I call the 800 number they say they have received a credit for 800 but dont see both phones returned. Now keep in mind i returned the phone to the same sales person who sold it to me and the manager. no other customers in the store at the time i returned it. Today I am on the phone for over an hr with the call center great guy doing everything he can to help. Calls the store for 15mins finally brings them on with me. Guy at the store says "I dont time for this". I explain to him it is their mistake he says bring my id to the store and hangs up. Call center tech said thats the same thing they do to him 3 times. If I am ever forced to do business with them again better bet the Washington store will never get my buisness. I have now wasted over 8 hrs dealing with this and all because the coverage map is wrong it does not have service in half the places they claim. Please pray for me because I may have to go into this store to get this resolved those guys do not want to see me.
- WCWendy CooperFeb 16, 20185.0Called in and spoke to Don today concerning technical issue! What a pleasant surprise to actually get a knowledgeable person that could help you resolve over the phone quickly and efficiently. Thanks again for you help today Don!
- KBKrisry BrimmageMay 18, 20175.0Jermaine was very helpful on today. He was very knowledgeable about his job and plans on the cell phones. Great customer service.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at Verizon on 1208 W 15th St in Washington, NC?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones at this Verizon location.
What are the store hours for Verizon at 1208 W 15th St?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon at 1208 W 15th St require appointments for service?
No, appointments are not required for service at this Verizon location, but you can call ahead to make one if preferred.
What types of wireless plans and services are offered at this Verizon location?
This Verizon store offers Verizon Wireless plans, prepaid wireless, Smart Car services like Hum, home phone, home internet, and mobile hotspots.
Can I pick up my online Verizon order at the store or use curbside pickup?
Yes, this Verizon location offers both in-store pickup and curbside pickup services.
What payment options are accepted at the Verizon store on 1208 W 15th St?
They accept American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Verizon located in Washington, NC, and how can I contact them?
Verizon is located at 1208 W 15th St, Washington, NC 27889. You can call them at +1 252-948-4701 or visit their website for more information.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby dining options include Slammin Sammy’s seafood restaurant, Arby’s sandwich shop, Burger King, Wendy’s, Dragon Garden Buffet, and Pizza Inn.
Are there any nearby movie theaters near Verizon at 1208 W 15th St?
Yes, the GOLDEN TICKET CINEMA 7 and Golden Ticket Cinemas are nearby for movie entertainment.
What nearby services might be useful when visiting Verizon at 1208 W 15th St?
Nearby you can find essential services like Wells Fargo Bank, Western Union for money transfers, automotive services such as Pecheles Ford, Advance Auto Parts, and AutoZone, plus eye care at the Eye Care Center.