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Verizon

4.6
(375 reviews)

Business Details

1208 W 15th St, Washington, NC
27889, United States
(252) 948-4701

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Washington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Washington connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1208 W 15th St, Washington, NC
27889, United States

Hours

Reviews

4.6
375 reviews
5 stars
315
4 stars
20
3 stars
11
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of individuals like Jermaine, Krystal, and Brittany.

Mixed Experiences

While several customers had positive interactions, others reported poor service, including rudeness and lack of assistance.

Technical Assistance

Customers appreciated the quick and effective resolution of technical issues, with several reviews highlighting staff's ability to solve problems efficiently.

Store Environment

Some reviews noted a lack of professionalism in the store environment, including distractions among staff and unacknowledged customers.
  • EO
    Edward Ogborn
    Feb 8, 2026
    5.0
    Lindsey helped us and she was amazing!!!!
  • LP
    Larry Pereira
    Jan 12, 2026
    1.0
    My wife recently went in to see what kinds of plans and phones they had to offer. All the customer service rep. wanted to do was see a copy of our current bill. She repeatedly told my wife that she couldn't help her unless she had that. I have been a customer of another cellular service for 20 years, and you would think Verizon would love to take a customer away from another provider, but they missed their chance.
  • JS
    Jeff Schwartz
    Dec 11, 2025
    5.0
    The staff was very courteous in helping me solve an issue with my smart phone.
  • WS
    Whitney Saunders
    Oct 20, 2025
    5.0
    Finally I found a Verizon store where I could get assistance in fixing a problem with my phone. This was the 3ed store I went to to fix a Gmail problem in my phone. Mike was very professional & knowledgeable & fixed the problem within 5 minutes. I know where I will travel to again if I have a problem.
  • JT
    James Turner
    Nov 24, 2018
    5.0
    Very courteous. Saved money. Always a good thing.

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