Business Details
5615 S Nc 41 Hwy, Wallace, NC
28466, United States
Certified by Verizon • Feb 22, 2026
(910) 665-3043
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wallace, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
381 reviews
5 stars
319
4 stars
31
3 stars5
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Sarah, Patrick, and Jasmine.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, including issues with misleading information and aggressive sales tactics.
Technical Support
Several customers expressed satisfaction with the technical assistance provided, particularly in resolving phone issues and setting up new devices.
Store Environment
Some reviews mentioned a lack of professionalism from certain staff members, impacting the overall shopping experience.
- MCMissy Casteen3 days ago5.0Every time I go into the Wallace Verizon store they are also very helpful and friendly. They’ve always been able to fix whatever issues I’m having.
- TSThomas SweeneyJan 27, 20265.0Tech was early and did a great job
- DTDebbie TuckerDec 13, 20255.0I got a great deal on 2 iPhones. My sales rep Jamey’s was awesome. He knew what he was doing he was very polite. Great customer service. I will always ask for him if I need help. Verizon does have periodic fantastic deals.
- UCUrsula ChastenNov 24, 20255.0Jamelus is excellent
- SMSherry MooreNov 6, 20255.0David at the wallace nc store was great!!
Frequently Asked Questions About Verizon
What products and services does Verizon in Wallace, NC offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the operating hours for Verizon in Wallace, NC?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Wallace, NC support in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customers.
What payment options are accepted at Verizon in Wallace, NC?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at Verizon in Wallace, NC?
Staff speak both English and Spanish to assist customers.
Does Verizon in Wallace, NC offer recycling for electronics?
Yes, the store offers electronics recycling services.
Is there free Wi-Fi available at Verizon in Wallace, NC?
Yes, free Wi-Fi is available for customers inside the store.
Are there any nearby financial services to Verizon in Wallace, NC?
Yes, OneMain Financial and H&R Block are nearby for financial and tax preparation services.
What dining options are near Verizon in Wallace, NC for customers before or after their visit?
Nearby fast food options include Burger King, Wendy's, Zaxby's, and Camino Real Mexican Restaurant for a variety of meal choices.
Where can customers find eye care services near Verizon in Wallace, NC?
MyEyeDr., an optometrist and eye care clinic, is located close to Verizon for vision care needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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