Business Details
1409 E Main St, Sylva, NC
28779, United States
Certified by Verizon • Feb 22, 2026
(828) 354-0477
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/nc/sylva/1409-e-main-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Sylva’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Sylva connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
793 reviews
5 stars
694
4 stars
30
3 stars
16
2 stars9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Javion Weeks, Aaron Hatfield, and Matt Opinski.
Sales Experience
Several reviews noted positive experiences with sales associates who were not pushy and provided tailored assistance, making the purchasing process smooth and enjoyable.
Mixed Experiences
While many customers had excellent interactions, some reported negative experiences with specific staff members, indicating inconsistency in service quality.
Technical Assistance
Customers appreciated the staff's ability to troubleshoot issues and assist with technical setups, enhancing their overall satisfaction.
- JSJ SimmonsFeb 8, 20265.0Kaen was very helpful and knowledgeable helping us set up the Google pixel 10 pro. Will definitely be back.
- KEKaelin EllithorpeJan 24, 20261.0This store is worthless. My wife and I walked in asked for an s25, and the guy walked into the back room where he proceeded to stay for 15 minutes only to come back out and try to sell us 5 new phones before telling us they didn't have any s25's in stock. These guys are as grimy as used car salesmen. Save yourself the time and insult and drive to the corporate store in Waynesville.
- RWRick WilliamsJan 17, 20265.0Took my parents in to Verizon to upgrade their very old phones (mom's was a flip phone). Aaron met us at the door and walked them through updating accounts, new phones, phone set ups, promotions... all of it. Very patient and helpful, as well as very experienced and professional. Made what could have been a "challenging" experience a delight. Thank you Aaron.
- JTJason TealJan 8, 20265.0We went in and wanted to switch providers, we dealt with Kota. He was very professional, understanding, and not a pure pressure type of salesman, allowed you to tell him what you want and he followed suit yet offering help and acknowledgement of deals promotions and things that could possible help. This is the first saleman in nearly 10 years that has been easy to deal with, not use your typical, "imma make him think he needs to buy this", saleman tactics. It honestly felt so great after a really crazy day for a respectful man such as Kota to make things easy, simple, helpful and less stressful of a situation and day. I highly recommend him!
- DBDana BryantJan 3, 20265.0Forrest Baldwin was great! We had went to Waynesville Verizon twice and wasn't able to get a phone, they had horrible customer service. We finally went to Sylva and got the best customer service ever! Forrest was so personable and down to earth. He actually cares about customers and it shows. We will always use Forrest for our cell phone needs. Thank you Forrest!
Frequently Asked Questions About Verizon
Where is the Cellular Sales Verizon store located in Sylva?
The Cellular Sales Verizon store is located at 1409 E Main St, Sylva, NC 28779, on Highway 107.
What brands of smartphones can I purchase at this Verizon store?
You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for the Verizon location at 1409 E Main St?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in-store at Cellular Sales Sylva?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location in Sylva.
Does the Cellular Sales Verizon store require appointments for service?
No, appointments are not required; you can walk in or call to make an appointment if preferred.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa.
Does this Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
What nearby restaurants can I visit before or after shopping at Cellular Sales?
Nearby restaurants include Cook Out, Pizza Hut, Jade Dragon (Chinese restaurant), Domino's Pizza, Sonic Drive-In, Jersey Mike's Subs, and Starbucks for coffee or smoothies.
Are there any nearby places where I can get my car washed while visiting the Verizon store?
Yes, Sylva Auto Wash is nearby where you can get your car washed while visiting the Verizon store.
What nearby services are available in case I need medical or dental care while at the Verizon store?
Nearby medical and dental services include Great Beginnings Pediatric & Orthodontic Dental Specialists, Great Smiles Pediatric Dentistry and Orthodontics, Rockcliff Oral and Facial Surgery & Dental Implants Center, and Jackson County Veterinary Associates for pet care.
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