Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Sylva’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
782 reviews
5 stars
687
4 stars
30
3 stars
16
2 stars9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Javion Weeks, Aaron Hatfield, and Mary for their professionalism, patience, and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding specific staff members who were perceived as unhelpful or rude.
Efficiency
Several customers appreciated the quick service and efficiency in handling their transactions and issues.
- JTJason Teal4 days ago5.0We went in and wanted to switch providers, we dealt with Kota. He was very professional, understanding, and not a pure pressure type of salesman, allowed you to tell him what you want and he followed suit yet offering help and acknowledgement of deals promotions and things that could possible help. This is the first saleman in nearly 10 years that has been easy to deal with, not use your typical, "imma make him think he needs to buy this", saleman tactics. It honestly felt so great after a really crazy day for a respectful man such as Kota to make things easy, simple, helpful and less stressful of a situation and day. I highly recommend him!
- STSusan Tucker6 days ago5.0Hey I worked with Michael Collier and he was great! Very knowledgeable and pleasant to work with! I would highly recommend Michael. 🌻
- DBDana BryantJan 3, 20265.0Forrest Baldwin was great! We had went to Waynesville Verizon twice and wasn't able to get a phone, they had horrible customer service. We finally went to Sylva and got the best customer service ever! Forrest was so personable and down to earth. He actually cares about customers and it shows. We will always use Forrest for our cell phone needs. Thank you Forrest!
- DADebbie AdamsDec 18, 20255.0My husband and I worked with Tom Hughes to get new phones and had an excellent experience. Tom is very knowledgeable about promotions and phones. He is very professional and a real pleasure to work with!
- KSKatalin SturrockDec 4, 20255.0Aaron Hatfield is legitimately the best salesman I’ve ever worked with. He’s patient, realistic, funny and efficient. I wouldn’t recommend anyone else for your cell needs. He’s incredibly responsive and accountable. If he doesn’t know the answer, he’ll find it. Verizon should be proud to have him.
Frequently Asked Questions About Verizon
Where is the Cellular Sales Verizon store located in Sylva?
The Cellular Sales Verizon store is located at 1409 E Main St, Sylva, NC 28779, on Highway 107.
What brands of smartphones can I purchase at this Verizon store?
You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for the Verizon location at 1409 E Main St?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in-store at Cellular Sales Sylva?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location in Sylva.
Does the Cellular Sales Verizon store require appointments for service?
No, appointments are not required; you can walk in or call to make an appointment if preferred.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa.
Does this Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
What nearby restaurants can I visit before or after shopping at Cellular Sales?
Nearby restaurants include Cook Out, Pizza Hut, Jade Dragon (Chinese restaurant), Domino's Pizza, Sonic Drive-In, Jersey Mike's Subs, and Starbucks for coffee or smoothies.
Are there any nearby places where I can get my car washed while visiting the Verizon store?
Yes, Sylva Auto Wash is nearby where you can get your car washed while visiting the Verizon store.
What nearby services are available in case I need medical or dental care while at the Verizon store?
Nearby medical and dental services include Great Beginnings Pediatric & Orthodontic Dental Specialists, Great Smiles Pediatric Dentistry and Orthodontics, Rockcliff Oral and Facial Surgery & Dental Implants Center, and Jackson County Veterinary Associates for pet care.