Verizon

4.7
647 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Statesville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1025 Glenway Dr, Statesville, NC
28625, United States

Hours

Reviews

4.7
645 reviews
5 stars
575
4 stars
27
3 stars
12
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the exceptional customer service provided by staff members, particularly highlighting individuals like Ryan, Barbara, and Austin for their helpfulness and dedication.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to resolve issues efficiently, with many specific mentions of employees like Alysha and Solomon who provided thorough assistance.

Privacy Concerns

Some customers expressed serious concerns regarding privacy and data handling, suggesting a lack of trust in the store's practices.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and negative experiences, indicating inconsistency in service quality.

Pricing Issues

Several customers mentioned dissatisfaction with pricing, feeling that costs were too high or that they were misled about payment options.
  • SS
    Shontia Summers
    Nov 21, 2025
    4.0
    Prices always to high
  • SW
    Sonja Walent
    Nov 6, 2025
    5.0
    Very satisfying service Taylor
  • MM
    Matt Merritt
    Nov 6, 2025
    5.0
    Barbara greeted me at the door and immediately got to work solving my issue. She was kind and generous the entire time and turned what I thought would be a aggravating experience into a good.
  • NN
    Nick
    Nov 4, 2025
    5.0
    Austin was absolutely incredible! He went above and beyond to help me not only get a new line of service but also lower my bill at the same time. He was patient, professional, and extremely diligent he took the time to explain everything clearly and made sure I got the best possible deal. It’s rare to find someone who genuinely cares about helping customers save money and get the right plan, but Austin made it effortless. I highly recommend him to anyone looking to upgrade or save he truly delivers exceptional service!
  • JR
    Joe Reiner
    Oct 30, 2025
    1.0
    Do business with a different company if you value your confidential information. This business does not honor or respect your privacy. Beware and find a different service provider

Frequently Asked Questions About Verizon

Where is the Verizon store located in Statesville, NC?

The Verizon store is located at 1025 Glenway Dr, Statesville, NC 28625.

What are the store hours for the Verizon location at 1025 Glenway Dr?

The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.