Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Statesville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
645 reviews
5 stars
575
4 stars
27
3 stars
12
2 stars7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff members, particularly highlighting individuals like Ryan, Barbara, and Austin for their helpfulness and dedication.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to resolve issues efficiently, with many specific mentions of employees like Alysha and Solomon who provided thorough assistance.
Privacy Concerns
Some customers expressed serious concerns regarding privacy and data handling, suggesting a lack of trust in the store's practices.
Mixed Experiences
While many reviews were positive, there were also complaints about rude staff and negative experiences, indicating inconsistency in service quality.
Pricing Issues
Several customers mentioned dissatisfaction with pricing, feeling that costs were too high or that they were misled about payment options.
- SSShontia SummersNov 21, 20254.0Prices always to high
- SWSonja WalentNov 6, 20255.0Very satisfying service Taylor
- MMMatt MerrittNov 6, 20255.0Barbara greeted me at the door and immediately got to work solving my issue. She was kind and generous the entire time and turned what I thought would be a aggravating experience into a good.
- NNNickNov 4, 20255.0Austin was absolutely incredible! He went above and beyond to help me not only get a new line of service but also lower my bill at the same time. He was patient, professional, and extremely diligent he took the time to explain everything clearly and made sure I got the best possible deal. It’s rare to find someone who genuinely cares about helping customers save money and get the right plan, but Austin made it effortless. I highly recommend him to anyone looking to upgrade or save he truly delivers exceptional service!
- JRJoe ReinerOct 30, 20251.0Do business with a different company if you value your confidential information. This business does not honor or respect your privacy. Beware and find a different service provider
Frequently Asked Questions About Verizon
Where is the Verizon store located in Statesville, NC?
The Verizon store is located at 1025 Glenway Dr, Statesville, NC 28625.
What are the store hours for the Verizon location at 1025 Glenway Dr?
The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Which brands of smartphones can I find at this Verizon store?
You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus smartphones at this location.
Does the Verizon store at 1025 Glenway Dr offer any special services?
Yes, they offer help upgrading your device, Verizon plans, wireless accessories, exclusive Verizon services, and the latest promotions.
Can I pay my Verizon bill in-store at the Cellular Sales location?
Yes, you can pay your bill in-store at the Cellular Sales Verizon location.
Do I need an appointment to visit the Verizon store at 1025 Glenway Dr?
No appointment is required, though you can call to make one if you prefer.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa.
Is in-store pickup available at this Verizon location?
Yes, the store offers in-store pickup for orders.
Are there any nearby restaurants where I can eat before or after visiting Verizon?
Yes, nearby options include IHOP for breakfast, KFC for fast food, Pardon My Cheesesteak, Cracker Barrel Old Country Store, Sorrento Pizzeria and Italian Restaurant, Wild Wok Sushi, American Deli, McDonald's, Panera Bread, and Sweet Frog Premium Frozen Yogurt.
What shopping options are near the Verizon store at 1025 Glenway Dr?
Nearby shopping includes Cellular Sales, Dollar Tree, Big Lots, RadioShack, rue21, and Tobacco & Gifts convenience store.
Are there any automotive or repair services near the Verizon store?
Yes, Meineke Car Care, offering automotive repair and tire services, is located nearby.