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Brand Certified

Verizon

4.6
(248 reviews)

Business Details

14215 Us Highway 64 W, Siler City, NC
27344, United States
(919) 742-7676
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Siler City, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
14215 Us Highway 64 W, Siler City, NC
27344, United States

Hours

Reviews

4.6
248 reviews
5 stars
210
4 stars
13
3 stars
3
2 stars
2
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently noted a lack of staff, leading to long wait times and overwhelmed employees.

Customer Service

Many reviews praised the professionalism and helpfulness of staff, particularly highlighting individual employees like Hailey, Anna, and Vander.

Mixed Experiences

While some customers had excellent experiences, others reported dissatisfaction with service quality and issues with phone setups.

Knowledge and Efficiency

Several customers appreciated the staff's knowledge and efficiency in handling their inquiries and problems.
  • MH
    Michelle Hinshaw
    Feb 9, 2026
    5.0
    Hayley and Kristen where very professional, knowledgeable, listen to what we were looking for, and just very helpful with all our problems we had. These 2 girls care about their customers so for now on we only deal with these two because the other Verizon stores caused alot of problems that Hayley had to fix on 3 different times.
  • SA
    shimaa amer
    Feb 7, 2026
    5.0
    Heily help me out to get good offers and helpful to get done with all what I need it's an amazing company to be friend with. Thank you for all hard work Good service, good offers, good internet , now new plan with international service 👌 so excited 😊
  • EA
    Eric Aquino
    Jan 20, 2026
    4.0
    This store needs more staff. The employees that I dealt with were professional and polite but were sometimes overwhelmed with the amount of people that were waiting to be served
  • AH
    amanda hege
    Dec 19, 2025
    5.0
    I was there along with another customer during the incident with the disabled vet. I'm the one that called the cops not Verizon. He was being aggressive and refused to leave the store. The girl repeatedly apologized and told him there was nothing else she could do after the account was locked for 24 hours due to him giving the wrong pin too many times. He was threatening and had her scared. She remained calm and kept telling him that nothing could be done until the lock came off. The other customer who was an elderly lady even asked him to stop because she couldn't finish her phone because he kept interrupting. Disabled vet or not you cant threaten people or refuse to leave. I've been in the same boat before but if something is locked and you can't get in it then it won't magically happen. Was even told to call 611 so they could explain the same thing. So the girl at Verizon did her job to the best of her ability.
  • BN
    Brianna nicole
    Dec 19, 2025
    5.0
    The customer service is excellent and Hailey who works there is great under pressure and great at her job. There was a belligerent customer in the store while I was there, and after being told she could not help him and he would have to go to a corporate location, he proceeded to threaten her as a young woman working alone. Another guest called the police on the man but Hailey was professional throughout the interaction and continued to assist other customers during this stressful situation.

Frequently Asked Questions About Verizon

What types of devices and products does Verizon in Siler City offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services can I get at the Verizon store in Siler City?

You can get new lines, upgrades, new devices, and accessories at the store, along with device protection and mobile broadband services.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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