Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Siler City, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Customers frequently noted a lack of staff, leading to long wait times and overwhelmed employees.
Customer Service
Many reviews praised the professionalism and helpfulness of staff, particularly highlighting individual employees like Hailey, Anna, and Vander.
Mixed Experiences
While some customers had excellent experiences, others reported dissatisfaction with service quality and issues with phone setups.
Knowledge and Efficiency
Several customers appreciated the staff's knowledge and efficiency in handling their inquiries and problems.
MH
Michelle Hinshaw
Feb 9, 2026
5.0
Hayley and Kristen where very professional, knowledgeable, listen to what we were looking for, and just very helpful with all our problems we had. These 2 girls care about their customers so for now on we only deal with these two because the other Verizon stores caused alot of problems that Hayley had to fix on 3 different times.
SA
shimaa amer
Feb 7, 2026
5.0
Heily help me out to get good offers and helpful to get done with all what I need it's an amazing company to be friend with.
Thank you for all hard work
Good service, good offers, good internet , now new plan with international service 👌 so excited 😊
EA
Eric Aquino
Jan 20, 2026
4.0
This store needs more staff.
The employees that I dealt with were professional and polite but were sometimes overwhelmed with the amount of people that were waiting to be served
AH
amanda hege
Dec 19, 2025
5.0
I was there along with another customer during the incident with the disabled vet. I'm the one that called the cops not Verizon. He was being aggressive and refused to leave the store. The girl repeatedly apologized and told him there was nothing else she could do after the account was locked for 24 hours due to him giving the wrong pin too many times. He was threatening and had her scared. She remained calm and kept telling him that nothing could be done until the lock came off. The other customer who was an elderly lady even asked him to stop because she couldn't finish her phone because he kept interrupting. Disabled vet or not you cant threaten people or refuse to leave. I've been in the same boat before but if something is locked and you can't get in it then it won't magically happen. Was even told to call 611 so they could explain the same thing. So the girl at Verizon did her job to the best of her ability.
BN
Brianna nicole
Dec 19, 2025
5.0
The customer service is excellent and Hailey who works there is great under pressure and great at her job. There was a belligerent customer in the store while I was there, and after being told she could not help him and he would have to go to a corporate location, he proceeded to threaten her as a young woman working alone. Another guest called the police on the man but Hailey was professional throughout the interaction and continued to assist other customers during this stressful situation.
What types of devices and products does Verizon in Siler City offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services can I get at the Verizon store in Siler City?
You can get new lines, upgrades, new devices, and accessories at the store, along with device protection and mobile broadband services.
What are the Verizon store's opening hours in Siler City?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Siler City offer in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
What payment options are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What contact information is available if I want to reach Verizon in Siler City?
You can contact them by phone at +1 919-742-7676 or email at Info@victra.com.
Are there places nearby Verizon in Siler City where I can grab a quick meal?
Yes, nearby eateries include Subway for sandwiches, San Felipe Mexican Restaurant for Mexican and American cuisine, and Taco Bell for fast food options.
If I need other electronics or mobile phone services, what stores are near Verizon in Siler City?
Nearby options include ABC Phones-Siler City for telecommunications, Walmart Tech for mobile phone repair and IT services, and Victra — Verizon Authorized Retailer for electronics and accessories.
What health and wellness facilities are close to Verizon in Siler City?
You can find Royal Oak Dental Group for dental care, Resolve Physical Therapy and Rehabilitation for therapy services, and Central Piedmont Urgent Care for emergency medical needs nearby.
Does Verizon in Siler City offer any eco-friendly services?
Yes, the store has electronics recycling services to help reduce electronic waste.
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