Verizon

4.7
263 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1049 Durham Road in Roxboro, NC 27573

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
1049 Durham Rd, Roxboro, NC
27573, United States

Hours

Reviews

4.7
260 reviews
5 stars
225
4 stars
18
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, knowledgeable, and helpful, providing excellent customer service.

Staff Knowledge

Many reviews highlight the staff's expertise in handling phone setups, plan adjustments, and troubleshooting issues.

Efficiency

Customers appreciate the quick service and smooth transaction processes, often completing purchases in a timely manner.

Mixed Experiences

While many customers report positive experiences, some mention issues with wait times and unhelpful staff.

Store Environment

The store is described as welcoming and pleasant, with a focus on treating customers with respect.
  • GB
    Greg B
    Nov 13, 2025
    5.0
    Caryn and Damien went above and beyond to help me with my phone and new phone!!! Highly recommend going to see them for your next cellular purchase!!!
  • PR
    Penellia Richmond
    Sep 22, 2025
    5.0
    I was pleased tremendously. They were so perfectionist in helping assist with my interest of my phone choice
  • ST
    Skip Towne
    Aug 4, 2025
    5.0
    Sales staff helped me when I was in dire need of a new phone. Even though I have new payments for the new phone, they managed to adjust my account and get rid of features I don't even use. My bill is less each month than it was without the new payment.
  • DS
    D T Sharp
    Jul 25, 2025
    5.0
    Tia, the manager, helped through a very frustrating situation, although it took a long time to solve the problem. Her knowledge and ability will keep me a loyal customer for a long time
  • SH
    Steve Heywood
    Jul 2, 2025
    5.0
    As pleasant an experience as getting a new phone can be. VJ was very friendly, helpful, and always had a big smile. Glad I made the switch to Verizon where they treated me like a human being, not an inconvenience

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Roxboro, NC?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.

Where is the Verizon store located in Roxboro?

It is located at 1049 Durham Rd, Suite G, Roxboro, NC 27573.