Verizon

4.7
409 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Rockingham, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1355 E Broad Ave, Rockingham, NC
28379, United States

Hours

Reviews

4.7
407 reviews
5 stars
355
4 stars
27
3 stars
6
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Shay, Vincent, and Khris.

Service Speed

While several customers reported quick service, others experienced long wait times, particularly for payment processing.

Sales Experience

Customers appreciated the thoroughness and professionalism of sales associates during phone upgrades and purchases.

Store Environment

The store was generally described as clean, but some customers noted discomfort due to seating and temperature.

Billing Issues

There were complaints about billing discrepancies and issues with customer service follow-up regarding billing problems.
  • KD
    Keisha Dumas
    Nov 8, 2025
    5.0
    Shay, Niyah and Torrie are an awesome team!!!!!
  • JK
    Judy Kingsbury
    Oct 29, 2025
    5.0
    Torrie is the most efficient sales consultant and has worked with me diligently with my phone and I thank her Give her a raise
  • JT
    Joanne Taylor
    Oct 25, 2025
    5.0
    I want to thank Mesha and Emily for their 5 star service at Verizon in Rockingham. On a busy Saturday afternoon, they gave me their kind time to help me update my phone and add an i-pad and watch! It felt like angels were there with patience and care for me. Thank you girls!🩷
  • LB
    Lee Baker
    Oct 17, 2025
    1.0
    The customer service was not up to par Rockingham, NC store
  • RM
    Ryan Moore
    Sep 27, 2025
    5.0
    I just want to say that Victoria and her supervisor at the rockingham nc verizon store did an amazing job helping me get to the bottom of a billing issue both ladies deserve a raise. Victra customer service sucks. You need to move your office to america.

Frequently Asked Questions About Verizon

What products and brands does Verizon in Rockingham, NC offer?

Verizon in Rockingham offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the store hours for the Verizon location at 1355 E Broad Ave?

The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.