Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rockingham, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
415 reviews
5 stars
361
4 stars
28
3 stars6
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experiences.
Sales Experience
Several reviews highlighted efficient and professional sales processes, with staff assisting customers in a timely manner.
Long Wait Times
Some customers expressed frustration with long wait times, particularly when making payments or during busy periods.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to billing issues and service quality.
- PLPatricia LynchJan 1, 20265.0Shay is amazing!! She helped us analyze our bill and get the correct devices/accessories for our family! I will drive from Greensboro to Rockingham for all of my Verizon services!! Thank you Shay for taking the time to help us believe in customer service again!!!
- MSMelanie SaundersDec 26, 20255.0Mesha and Torrie were great at helping with an upgrade and making sure we got the best deal.
- LBLou Esther Edwards- BrownDec 19, 20255.0Knowledgeable staff member Vince helped us professionally start to finish. I was impressed by him taking notes at first such that I didn't have to keep repeating myself. This young man made me and my husband pleased. Getting new phones is not a fast process but Vince hung in there with us. Way to go!
- GWGreg WatersDec 11, 20252.0Spent 15 hours in the store to upgrade a phone and get a wi-fi box
- MKMike KirkleyNov 29, 20255.0Good job! Our representative did a great job helping. Her name is Shay!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Rockingham, NC offer?
Verizon in Rockingham offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Verizon location at 1355 E Broad Ave?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup for your convenience.
What payment options are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Rockingham provide any device protection and accessories?
Yes, they offer a wide range of accessories and device protection services including cases, audio accessories, power accessories, and wearable devices.
What languages are spoken at the Verizon Rockingham store?
The store offers services in both English and Spanish to assist customers.
Can I find food options nearby when visiting Verizon at 1355 E Broad Ave?
Yes, there are several nearby food options such as KFC, Dunkin', McDonald's, Pizza Inn, Firehouse Subs, Taco Loko, Papa John's Pizza, Little Caesars Pizza, and Mama Noi's Famous Hot Subs near Verizon for a meal before or after your visit.
Are there financial services close to the Verizon store in Rockingham?
Yes, nearby financial services include Western Union for money transfers and Edward Jones - Financial Advisor: Phil Stone, AAMS®.
Where can I find health and medical services near the Verizon store?
Nearby health services include Aspen Dental, FastMed Urgent Care, Hardwick Vision Center, Dr. Elven Smith III, O.D., and Smith Optometric.
Does the Verizon store have social media or website links for customers to follow?
Yes, you can visit their website at https://victra.com/stores/nc-rockingham, follow them on Facebook at VictraRockinghamNC, Instagram @victrastore, and Twitter @victrastore.