Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,497 reviews
5 stars
1,345
4 stars
597
3 stars
253
2 stars
93
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unresponsive representatives.
Product Availability
Customers noted issues with stock levels and product availability, particularly during busy seasons.
Store Experience
Several reviews highlighted confusion in store layout and checkout processes, leading to frustration among customers.
Management
Management received both praise for resolving issues and criticism for poor handling of customer complaints.
Geek Squad
Experiences with Geek Squad were largely negative, with reports of delays and inadequate service.
- SDShavon Dunn2 days ago5.0They were amazing. I had to go to the Geek Squad and Javon assisted me out and he was so thorough and walked and talked me through everything.
- JJJonathon5 days ago5.0Very knowledgeable and personable on all requests and info needed to make a purchase or repair my computer.
- MRM RDec 23, 20251.0Extremely rude sales representatives and unapologetic management. I realize it is Christmas season and retail workers are probably stressed. But I have never been treated so poorly in my life trying to buy something in the store. If you have a question my advice is do not ask it.
- LHL HDec 18, 20255.0Jeff was so nice and helpful today when I came in looking for a starter camera! He directed me to the what I think will be the perfect one. Gonna try it out tonight. Thank you so much!!! :)
- ZBZachary BassDec 17, 20253.0I should have taken pictures, but the checkout experience at this location was very confusing. I was there for approximately 3 minutes in total, and heard at least 3 or 4 different people (including myself) have to ask one of the floor reps where the checkout line was. There were different entrances which led to the same counter.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy on 4325 Glenwood Ave, Raleigh?
Best Buy offers TVs, computers, appliances, and more electronic products along with expert advice and Geek Squad support.
What are the store hours for Best Buy at 4325 Glenwood Ave?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location provide curbside pickup?
Yes, Best Buy offers curbside pickup services.
Can I get Geek Squad support at this Best Buy location?
Yes, Geek Squad support is available at this store providing expert repair and technical assistance.
Is electronics recycling available at the Best Buy on Glenwood Ave?
Yes, this location offers electronics recycling services.
What payment methods does Best Buy accept?
Best Buy accepts debit cards, checks, and does not require cash-only payments.
Does Best Buy require appointments for service or shopping?
No, appointments are not required for shopping or service.
What is a popular nearby store where I can buy fashion accessories near Best Buy?
Claire's is a nearby store offering fashion accessories and piercing services close to Best Buy on Glenwood Ave.
Are there any dining options near Best Buy at 4325 Glenwood Ave?
Yes, you can visit Diva Kakes and More for bakery goods and restaurant options near Best Buy.
Where can I find additional mobile phone store options near Best Buy on Glenwood Ave?
Nearby mobile phone stores include another Best Buy location and Geek Squad, both offering telecommunications and IT repair services.