Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,184 reviews
5 stars
1,898
4 stars
716
3 stars
263
2 stars
79
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Delivery Issues
Many customers experienced significant delays and issues with delivery and installation of products.
Product Availability
Customers frequently noted that items were out of stock or not available as advertised, leading to frustration.
Store Experience
While some reviews mention clean and organized stores, others highlight difficulties in navigating the layout and finding products.
Positive Staff Interactions
Several customers praised specific employees for their knowledge and assistance, indicating that positive staff interactions can enhance the shopping experience.
- IRiraroper R4 days ago5.0I'd give this store a ten if they continue to hire employees like "Liam" Liam has customer skills that others need to learn from. Thank you Liam.
- JCJose CantareroNov 16, 20255.0Eduardo is a smart man that knows exactly how to help in anything you might need, I am grateful for the help he provided today, i needed a newer phone and iPad for my business and he was able to guide me to a great selection of phones that made it easy to choose for exactly what i needed from functionally to affordable options. Smart and helpful customer service ,Thank you Eduardo
- YYYerkyNov 15, 20251.0Great place to pick something up. But if you have any questions or need ANY assistance, avoid this place at all costs. Not friendly, not helpful.
- CVCristian VilledaNov 15, 20251.0Pésimo servicio al cliente, no recomiendo esta tienda. Pedí 3 artículos y uno no me llegó y no recibí ninguna explicación. Luego les marqué y se portaron groseros. Dijeron que me dejaron los conectadores del artículo faltante y no fue así. Y tuve que esperar 11 días para que me llevaran el artículo y hicieron pésimo la instalación.
- LOLaurence OfNYCOct 27, 20251.0I've been having rotten luck with showing up at a best buy location looking for something that I need only to find it's not in stock at that location. So I tried to call to ask if it's in stock ahead of time, possibly saving myself a 20min trip, and of course, the number on Google Maps is the corporate AI run around number. My dislike of best buy is growing by the day. Such a tragic shame...
Frequently Asked Questions About Best Buy
What services does Best Buy at 6280 Capital Blvd offer?
Best Buy offers TVs, computers, appliances, expert advice, same day pickup, and Geek Squad support.
What are the opening hours of Best Buy in Raleigh on weekdays?
The store is open from 10:00 AM to 9:00 PM Monday through Friday.
Is Best Buy open on Sundays, and what are the hours?
Yes, Best Buy is open on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy provide curbside pickup service?
Best Buy offers curbside pickup for customer convenience.
Can customers get their electronics repaired at Best Buy?
Yes, Best Buy offers service repair and Geek Squad support for electronics.
What payment methods are accepted at Best Buy Raleigh?
Best Buy accepts debit cards and checks; cash payments are not required exclusively.
Where can customers find Geek Squad services near Best Buy?
Geek Squad, providing IT and computer repair services, is located nearby Best Buy at 6280 Capital Blvd.
Are there dining options near Best Buy for customers to visit before or after shopping?
Yes, nearby dining options include McDonald's, Bonchon (Korean chicken), Burger King, Crazy Fire Mongolian Grill, and Your Pie Pizza.
What other retail stores are located near Best Buy that customers might be interested in?
Nearby retail stores include Hobby Lobby (arts and crafts), Kmart (electronics), hhgregg (appliances), Mattress Firm (furniture), and Treasure Isle Jewelers (jewelry).
Are there any financial or car rental services near Best Buy in Raleigh?
Yes, nearby financial services include Secu bank and Peebles Insurance, and car rental services such as Budget Car Rental and Avis Car Rental are close by.