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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Location
Hours
Reviews
3.9
2,459 reviews
5 stars
1,271
4 stars
487
3 stars
285
2 stars
124
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness while others were criticized for being unresponsive or unhelpful.
Product Quality
Concerns about the quality of open box and refurbished items, with reports of receiving damaged or incomplete products.
Pricing
Customers noted that while there are good deals on open box items, many prices were not competitive compared to new products or other retailers.
Inventory Issues
The store has a diverse inventory, but customers reported difficulty accessing items and finding assistance due to limited staff.
Repair Services
Negative feedback regarding repair services, particularly with the Geek Squad, highlighting issues with communication and service quality.
- DGDennis Gist3 days ago2.0I purchased 2 TV's within a two day period from the Best Buy Outlet in Pinevill, NC. Both of the TV's were classified as Open Box in excellent condition. The first TV was a TCL QM7 98 Inch and the second TV was an Insignia 55 inch Fire TV. Upon the arrival of the installer, who was going to mount my TV's, he discovered that both of the TV's were missing crucial parts. My 98 inch TCL was missing the power cord as well as the remote and the Insignia was missing the power cord. This shouldn't have happened as I was advise by the sale rep at the Best Buy Outlet that open box items that are deemed "Open Box in Excellent Condition" are basically new items that have been returned with all parts.
- SJSamantha JonesNov 15, 20251.0Horrible place!!! I was not greeted, they didn’t help me didn’t even ask if i needed help. Asked one person for help they told me he was busy. Left and wasn’t told goodbye, these people don’t want no money. Was about to spend thousands of dollars, will not return and will take my business somewhere else.
- AMAmeerah J MOct 19, 20255.0Today I went in to pick up an open box T.V. I was helped by a kind gentleman name JB. I love the open box deals at this location because, electronics are always in stock and customer service is good. Thanks JB for the help today.
- BLB LuscombeOct 17, 20251.0You call them and their customer service reps who are located in another country won’t transfer you to the local store! I tried to arrange a time to purchase and install a backup camera and dashcam but they won’t do it! I guess they don’t want our money!
- PKP KOct 9, 20251.0THEY ARE SELLING REFURBISHED ELECTRONICS SAYING THEY ARE BRAND NEW WITH ALL THEIR INVENTORY! Especially TVS. They Are supposed TO BE OPEN BOX AND THEY ARE NOT! They are boxing them up saying they are brand new meaning EXCELLENT SO U DO NOT KNOW THEY ARE REFURBISHED! I SPECIFICALLY ASK THEM IF IT WAS NEW! They said yes it is! Come to find out it’s refurbished! WOW UNBELIEVABLE JUST SO U KNOW BEAT BUY REPORTED YOU TO CORPORATE BBB! Again keep playing with the DOLLAR AND THE POWER OF THE PEOPL! TARGET FOUND OUT THE Hard way AND A SLEW OF OTHER COMPANIES LOSING MONEY NEVER AGAIN BEST BUY WHERE ARE DONE NO MORE OF MY HARD EARNED MONEY WILL BE SPENDING WITH U ALL EVER AGAIN
Frequently Asked Questions About Best Buy Outlet
What products can I find at Best Buy Outlet in Pineville, NC?
You can shop for TVs, computers, appliances, and more at Best Buy Outlet in Pineville, NC. The store offers expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy Outlet in Pineville?
Best Buy Outlet is open Monday and Tuesday from 10 AM to 7 PM, Wednesday through Saturday from 11 AM to 8 PM, and Sunday from 11 AM to 7 PM.
Where is Best Buy Outlet located in Pineville?
Best Buy Outlet is located at 10600 Centrum Pkwy, Pineville, NC 28134, USA.
How can I contact Best Buy Outlet in Pineville?
You can contact Best Buy Outlet by phone at +1 704-544-6240.
Does Best Buy Outlet in Pineville offer Geek Squad services?
Yes, Geek Squad services like tech support and TV mounting are available near Best Buy Outlet to assist with your electronics needs.
Are there any nail salons near Best Buy Outlet in Pineville?
Yes, several nail salons such as Le Fi Nails, Lefi Nail Spa, and L&D Glamorous Nails are nearby for customers looking for beauty and spa services.
What dining options are available near Best Buy Outlet in Pineville?
Nearby dining includes Yiding Hot Pot, Great Wall Chinese Restaurant, Saigon Cafe, and Honey Buns Cafe, offering a variety of Asian cuisines and casual eats.
Is there convenient shopping near Best Buy Outlet in Pineville?
Yes, the Centrum shopping center, which includes destinations like Columbia Sportswear Company and Destination XL Group, is close by.
Does Best Buy Outlet in Pineville offer support for same day pickup?
Yes, Best Buy Outlet in Pineville provides same day pickup for many products purchased in-store or online.
Can I find fitness or sporting goods stores near Best Buy Outlet?
Nearby you can visit US Fitness Products and DICK'S Sporting Goods for fitness gear, sporting goods, and outdoor equipment.