Verizon

3.9
665 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Morehead City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5112 Hwy 70, Morehead City, NC
28557, United States

Hours

Reviews

3.9
476 reviews
5 stars
283
4 stars
54
3 stars
34
2 stars
20
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Anita received high praise for her helpfulness, professionalism, and knowledge, while other staff members received mixed reviews, with some customers reporting rude or unhelpful behavior.

Billing Issues

Several customers reported problems with unexpected charges and poor communication regarding promotions, leading to dissatisfaction with the billing process.

Store Experience

Customers experienced long wait times and inconsistent service, with some expressing frustration over the management and organization of the store.

Product Knowledge

While many customers appreciated the knowledge of certain staff members, others noted a lack of training among employees, leading to unresolved issues.

Mixed Reviews

Overall, experiences varied widely, with some customers having excellent service while others reported significant frustrations, particularly with specific employees.
  • AW
    Abigail Wheeler
    3 days ago
    5.0
    Anita was fantastic and the third time was the charm! Professional, attentive and helpful!
  • MG
    micheal girard
    Nov 16, 2025
    2.0
    I am very angry that I can't call the store and speak to a human. I had a very simple question. I may have to switch carriers.
  • PC
    Paul C
    Nov 11, 2025
    5.0
    Thank you Anita Davis! She’s a rock star with getting all the phones switched and best pricing for our needs.
  • LS
    Liz Saunders
    Nov 4, 2025
    1.0
    Zero stars should be an option. Didn’t give the deal promised (told we’d get activation fee waived & then, after hassle upon hassle, we were told we’d get activation fee waived bc of the hassle??!?), we’ve been in-store 3x (3 hrs, 3.5 hrs, 2 hrs) & my husband left thinking his phone NOW worked & it doesn’t. Trade in’s may be a mess as well. I’m ready to put Verizon behind us Forever. I should have checked reviews on V customer service bf. VERY dissatisfied!
  • LE
    Linda Eisenhauer
    Oct 24, 2025
    5.0
    Anita worked with us for 2 afternoons to move our data to new phones. And I threw her a curve by moving my new phone to my husband and I purchased the 17 Air phone. She was so accommodating and super sharp with moving the data and setting up the passwords. She was very persistent in getting all the info from the phones she needed which was not the easiest to do because I did not have them set up to easily find and the security alert was on. We are very happy with her genuine interest in us being satisfied with our purchases and our phone info!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Morehead City?

The Verizon store in Morehead City is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM.

Where is the Verizon store in Morehead City located?

The Verizon store is located at 5112 Hwy 70, Morehead City, NC 28557.