I ordered a robot vacuum. It charged me right away. After a week...I still did NOT have the product. I have made over 7 phone calls about this trying to find out about this. Customer service...located out of the US is very polite, gives me no answers, wastes my time , etc. I am SO VERY SORRY I attempted to order from this company. I have tried numerous times to speak with the local store, though I dial the local number, it transfers me back out of the US to the same Un helpful customer service dept
EB
Ernest Buck
Nov 26, 2021
5.0
Good customer service
GB
Glenn Briggs
Oct 31, 2018
4.0
Greatk
AB
Ashley B.
Aug 22, 2017
1.0
Absolute waste of money. Insurance through them is a freaking joke. I spent over $1200 because they couldn't fix my previous laptop that they had for over a month, so had to get a new one. Bought new insurance at the time and conveniently its no good cause my current laptop(that they made me upgrade to) isn't even in their system. They are garbage.