Business Details
467 River Hwy, Mooresville, NC
28117, United States
Certified by Verizon • Feb 22, 2026
(704) 799-7539
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/north-carolina/mooresville/mooresville-343263
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mooresville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
743 reviews
5 stars
408
4 stars
90
3 stars
47
2 stars
47
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees received high praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times, often exceeding an hour, leading to frustration and dissatisfaction.
Knowledge and Assistance
Several reviews highlighted the knowledge and assistance of specific employees, while others noted a lack of product knowledge among staff.
Store Management
There are complaints about poor management and organization within the store, contributing to a negative customer experience.
Overall Experience
While some customers had positive experiences and appreciated the service, many expressed frustration with the overall efficiency and effectiveness of the store.
- JKJacob KeeseeFeb 15, 20265.0Were able to fix my issue in short order.
- JMJennifer MillerJan 22, 20265.0We left Verizon to go to ATT. I had to go into the store two times to get my bill printed. Each time the manager helped me and she was amazing!! We left Verizon because of bad service. You need to promote this manager and put her in charge of training! We would not have left had she helped us previously!!!
- KDKathryn DeanJan 22, 20265.0We had a wonderful experience at the Verizon store in Mooresville, thanks to Parker Reid. He was patient, knowledgeable, and took the time to explain everything clearly without rushing us. He made what can be a stressful process feel easy and straightforward. We truly appreciated his professionalism and kindness, and he is a real credit to the Verizon team. Thank you, Parker, for such excellent service!
- MFMarissa fletcherJan 9, 20265.0We had an amazing in-store experience thanks to Erica and the store manager Tatiana. On New Years my Partner and I went in to purchase new phones . Through everything my partner and I are currently facing, having reliable phones is essential, As soon as we walked in we we were welcomed and greeted with smiles , we asked who would like a guaranteed sale (lol) and Erica made eye contact with us and smiled. Throughout the whole process Erica went above and beyond with PATIENCE, KINDNESS, and PROFESSIONALISM , making the process of switching service and devices smooth and stress-free. Both Erica and Tatiana took the time to listen/answer questions and made sure everything was handled with care. It’s RARE to receive this level of genuine customer service, and we’re incredibly grateful. Thank you Erica and Tatiana!
- PCPaul ChickeneNov 30, 20251.099% of the reviews I post are positive. Not this one. I had a terrible experience at this store today. I was the very first customer in at 10am. No greeting whatsoever. They just unlocked the door and I was on my own. Went to the closest associate and was barely greeted by her. It immediately appeared to me that she was unhappy to be at work. It also became clear that she didn't know her stuff. She knew nothing about the product I was looking to purchase, or the "deals" that were available to me that I later saw on the Verizon web site. She spoke to me only to answer direct questions and offered no assistance, advice, or information beyond that. As a career sales person, I can state with confidence that the associate I dealt with today should seek alternate employment where people are not involved. Zero motivation or enthusiasm to assist or inform. I walked out not accomplishing anything other than frustration.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Mooresville?
The Verizon store in Mooresville is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of products does the Verizon store in Mooresville offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, mobile hotspots, tablets, and laptops.
Can I pick up my online Verizon order at the Mooresville store?
Yes, you can buy online and pick up your order at the Mooresville store. They also offer free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an in-store appointment at Verizon Mooresville?
You can schedule an appointment online via the Verizon website or through the My Verizon app for a convenient visit to the store.
What payment methods are accepted at the Verizon Mooresville store?
The store accepts checks, debit cards, and mobile NFC payments; cash-only payments are not required.
Does the Verizon store in Mooresville offer internet service plans?
Yes, the store offers wireless internet plans including 5G home internet along with mobile and voice plans.
What are some nearby food options available around the Verizon Mooresville store?
Nearby, you can find food options like Firehouse Subs, Chick-fil-A, Moe's Southwest Grill, Hardee's, IHOP, and Buffalo Wild Wings, perfect for grabbing a meal before or after your visit.
Are there convenient transit or rental services near Verizon Mooresville?
Yes, Enterprise Rent-A-Car is nearby, offering car, truck, and RV rentals, which can be helpful for customers needing transportation during their visit.
What nearby retail stores can I visit along with Verizon Mooresville?
You can visit retail stores like The Vitamin Shoppe and Mattress Firm that are close to Verizon, ideal for multi-stop errands.
Are there financial or banking services near Verizon in Mooresville?
Wells Fargo Bank is located nearby for your banking and financial service needs.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: