Verizon

4.7
208 reviews
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Business Details

191 Cooper Creek Drive, Mocksville, NC
27028, United States
(336) 753-1500
https://www.russellcellular.com/store-locations/mocksville-nc
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About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 191 Cooper Creek Dr in Mocksville, NC 27028

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
191 Cooper Creek Drive, Mocksville, NC
27028, United States

Hours

Reviews

4.7
204 reviews
5 stars
178
4 stars
9
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.

Professionalism

Several customers commented on the professionalism of the employees, particularly mentioning their ability to handle multiple customers and complex requests efficiently.

Positive Experiences

A significant number of reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service received.

Recommendations

Customers frequently recommended the store to others, citing their excellent service and helpful staff as reasons to return.
  • DL
    danny lyon
    Nov 5, 2025
    5.0
    Nick was professional and gave me the best service I've ever had at Verizon. It's good to deal with someone that cares for his customers. It's worth the drive just to deal with him.Thank you so much DL
  • HL
    Harvey Lindsay
    Oct 1, 2025
    5.0
    Mr Rose grate took the time to explain and show me how to work my phone and get the most out of my phone. And can call him at any time.
  • JS
    Jeff Skala
    Sep 27, 2025
    5.0
    Amazing Customer Service from Brent! He went through all of our options; We will return to this store to conduct all of our business!
  • II
    ItsAveryYo
    Sep 22, 2025
    5.0
    Nick helped me get my new phone with ease, Very professional and just and all around great guy. Would Recommend him to anyone that’s looking for great Customer Service.
  • JM
    Jose T. Matute
    Sep 8, 2025
    5.0
    Outstanding service from Brent and Chris, at Mocksville, NC Store. "A huge thank you for the exemplary, Kind and professional service received from Brent. He listened patiently and explained te best option on getting my new Galaxy S25Ultra, He was knowledgeable and personable, and it was clear he genuinely cared about helping. He also checked the account for potential savings, without any high-pressure sales tactics, Brent represents the best of customer service. Because of his help, I was able to move my account from another carrier, and now I become a new Verizon customer. Thank you, Brent.
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Frequently Asked Questions About Verizon

What types of mobile phones and brands are available at Russell Cellular in Mocksville?

Russell Cellular offers smartphones and accessories from popular brands including Verizon, Samsung, Google, Apple, Motorola, and LG.

What are the store hours for Russell Cellular at 191 Cooper Creek Drive in Mocksville?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.