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Brand Certified

Verizon

4.7
(218 reviews)

Business Details

(336) 753-1500

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 191 Cooper Creek Dr in Mocksville, NC 27028

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
191 Cooper Creek Drive, Mocksville, NC
27028, United States

Hours

Reviews

4.7
218 reviews
5 stars
192
4 stars
9
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendly, helpful, and knowledgeable service, with many specific mentions of employees like Nick, Brent, and Tiffany.

Efficiency

Several reviews highlighted the quick and efficient service provided, with customers noting how issues were resolved promptly and without hassle.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to miscommunication and service issues, indicating inconsistency in customer interactions.
  • AG
    ann golobic
    3 days ago
    5.0
    Awesome
  • AM
    Amanda Moccia
    Jan 15, 2026
    5.0
    Our sales associate (Christopher) did what the Clemmons location couldn’t. He got me a new phone quickly and easily when the other location couldn’t give me a new phone after I visited their location 4 separate times and gave excuses why I had to wait due to their own errors. The Mocksville Verizon was clean, easy to do business with, and friendly. We’ll be going there from now on.
  • PH
    Patrick Harris
    Jan 12, 2026
    5.0
    Brent was great and really went above and beyond
  • LS
    les steele
    Dec 30, 2025
    5.0
    Recieved new Samsung Watch for Christmas. Had issues getting it set up . Spend 3.5 hours with Verizon tech support and above. Couldnt resolve issue. Went to Russell's Verizon store in Mocksville. Within 10 minutes the guys had my issue resolved and on my way. The only Verizon store to visit . Thanks guys
  • DM
    Dylan Mastalski
    Dec 27, 2025
    5.0
    We were looking for the new Iphone 17 Pro and tried calling multiple places and none would answer or it would go to an automated message. We called this store and within seconds we had Nick answer the phone. He was extremely helpful. We drove 40 minutes to get the phone and had nothing but a good experience. Christopher helped us get everything set up and made the process easy. He didnt try to oversell and made it straight to the point. Im not with Verizon anymore but this was the best experience I've had with them.

Frequently Asked Questions About Verizon

What types of mobile phones and brands are available at Russell Cellular in Mocksville?

Russell Cellular offers smartphones and accessories from popular brands including Verizon, Samsung, Google, Apple, Motorola, and LG.

What are the store hours for Russell Cellular at 191 Cooper Creek Drive in Mocksville?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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