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Brand Certified

Verizon

4.7
(743 reviews)

Business Details

3974 Wilson Rd, Mebane, NC
27302, United States
(919) 568-8643

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Mebane’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Mebane connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3974 Wilson Rd, Mebane, NC
27302, United States

Hours

Reviews

4.7
743 reviews
5 stars
656
4 stars
39
3 stars
13
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Chris, Andrew, and Drew, highlighting their patience, knowledge, and willingness to help.

Staff Knowledge

Numerous reviews noted the staff's expertise in handling various issues, from phone upgrades to billing inquiries, with specific mentions of employees like Bruno and Jordan.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with certain employees, indicating inconsistency in service quality.

Long Wait Times

Several reviews mentioned long wait times due to understaffing, particularly during busy periods, which affected the overall customer experience.

Sales Pressure

A few customers felt pressured to purchase new devices or plans, suggesting a need for improved sales tactics.
  • MW
    Margaret Williamson
    1 day ago
    1.0
    The people who work at this store need to be trained to provide proper friendly customer service when a customer calls the office. They refuse to provide their name and rudely tell you that you must come to the store to have questions answered. It's not just one bad rep, as birds flock together, so do Verizon employees at the Mebane office. I attempted to get my questions answered from 3 different employees, none of which would provide their name. After 20 years with Verizon, due to the way I was treated, there will not be 20 years and 1 day. I cancelled my services.
  • RW
    Randall Wilson
    Feb 19, 2026
    5.0
    Drew always gives top notch service every time I come to Mebane and see him.
  • JS
    Jane Sorrell
    Jan 30, 2026
    4.0
    Helped with cell phones and the charges on account.
  • MB
    Molly BYRD
    Jan 24, 2026
    5.0
    Exceptional service provided by Andrew today.
  • MP
    Martha Patterson
    Dec 27, 2025
    5.0
    A Bruno was very knowledgeable regrading the phone and different plans. He took the time to answer every question I had and I did not feel rushed or dismissed. Customer service skills were excellent! I will be going back to make the purchase for both of my lines!

Frequently Asked Questions About Verizon

What types of devices can I upgrade at Verizon in Mebane?

You can upgrade Apple iPhones, Samsung Galaxy, Google Pixel, Motorola devices, and more at Verizon in Mebane.

What are the operating hours of the Verizon store at 3974 Wilson Rd, Mebane?

The store is open Monday through Saturday from 8:30 AM to 8:30 PM and on Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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