Verizon

Reviews

• CD

  Cynthia Doolin

  Jul 29, 2025
  5.0
  Mason, the Store Manager, is Amazing! His crew took what was a massive obstacle for the admin with Verizon Direct and made me a happy customer. Verizon's assistance was unable to help me with a new phone (major problem) and wanted me to pay for it out of pocket! I spent an hour and a half on the phone with Verizon, to get NOWHERE. They didn't want to help an 18-year-long customer out, with a phone disaster! Mason and a new employee took it upon themselves and went above and beyond to make sure I was taken care of and helped me get a working phone! I know all of these phone providers are mostly about money, but at least if you are going to go with a service, go where you will be taken care of if something goes wrong with your device. They have worked tirelessly to get my account in order and make sure my phone was fixed. I commend Mason on his amazing work, and I am grateful for the community to have this guy in the customer's corner!! I recommend Verizon in Mayodan, NC, for your phone needs; they will make sure you are taken care of, even if you have an impossible fix. Signed, a very satisfied customer...... Cynthia D.
• WC

  Wanda Collins

  Dec 17, 2020
  5.0
  Jessica helped us some much she new what to do very smart very very smart
• JH

  Justin Hicks

  Feb 7, 2019
  5.0
  I've been on Cingular, Alltel, AT&T and none of those networks have had half the good experience that I have had with Verizon and its staff. Josh Reynolds is my go to guy with any new phone and any new phone question. Even when I feel like I am bothering him with questions he treats me like a friend and for that sole purpose I will never use anyone else. If you want someone who actually cares about their job and their customers I can't recommend Josh Reynolds enough.
• BK

  Brandi Kahl

  Aug 5, 2017
  5.0
  Mayodan Verizon has a great bunch of guys working for them. Nick (Tattoo) was great handling my issue I was having with my phone and making sure i was happy with the outcome. He went out of his way to make sure i left there in a better mood then i walked in with. Rufio (dont know his real name) was a blast to talk to keeping us laughing and asking if we needed anything. The guys even offered to go get us something to eat and drinks. Down to earth guys they make you feel important and not just a sale... way to go guys you rock.......
• BL

  Brenda's Longg

  Oct 19, 2016
  5.0
  Wonderful experience! Evan was polite and such a great help! He fixed my phone, and saved me money on my monthly bill! I will be back to work with him!

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