Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,657 reviews
5 stars
1,362
4 stars
600
3 stars
261
2 stars
123
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and unhelpful employees.
Product Availability
Several customers expressed frustration with limited stock and product availability, particularly for specific items.
Store Experience
Many reviews highlighted a clean store environment and friendly staff, but some customers noted a lack of assistance and engagement from employees.
Order Fulfillment Issues
Customers reported problems with order fulfillment and communication, particularly regarding online orders and in-store pickups.
- CMCurtis McnairDec 23, 20255.0Always an amazing place to visit the staff is awesome
- CMCrystal MccrayDec 22, 20251.0Duck was very helpful and has excellent customer service. Amber however is childish, aggressive and lacks customer service.
- DPDanny PriceDec 19, 20253.0Not the Best Buy of old,, they seem to move things every time I go there. Didn't have what I wanted.
- CBChris BennettDec 18, 20255.0I picked up an order for my kids Christmas. Effortless and simple. I was in and out in minutes. Staff was very polite and took care of me with ease.
- TMTravis MartinoDec 9, 20254.0Really like going to best buy compared to online still so I can physically see what I'm buying when it comes to TVs, Computers, Tablets, Watches, Phones. What have you to physically hold, touch, and see is still extremely valuable to me. The staff here is great as well always willing to help.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Matthews, NC?
You can shop for TVs, computers, appliances, cameras, home electronics, music, and video games, among other electronics and appliances.
What are the store hours for Best Buy Matthews Township Pkwy?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Matthews offer curbside pickup service?
Best Buy offers curbside pickup and in-store shopping for customer convenience.
Can I get Geek Squad support at this Best Buy store?
Yes, you can get expert advice and Geek Squad support at the Matthews Best Buy location.
What payment methods are accepted at Best Buy Matthews?
Best Buy accepts debit cards and paychecks; cash is not required exclusively.
Does Best Buy Matthews have in-store repair services?
Yes, the store has service repair options available in-store.
Is appointment scheduling required to shop or get services at Best Buy Matthews?
No, appointments are not required to visit or use services at this Best Buy store.
What shopping centers are near Best Buy Matthews that I can visit?
Nearby shopping centers include Northcross Shopping Center and Sycamore Commons Shopping Center, offering diverse shopping and dining options that you can visit before or after your trip to Best Buy.
Are there any popular restaurants close to Best Buy Matthews?
Yes, nearby popular restaurants include MOOYAH Burgers, Fries & Shakes, Kabob - Je Rotisserie & Grill, and Bonefish Grill, perfect for grabbing a meal before or after shopping.
What other stores related to electronics and gaming are near Best Buy Matthews?
Near Best Buy, you can find Geek Squad for tech support and Sycamore Commons Center's GameStop, a store specialized in video games and electronics.