Verizon

3.9
405 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Marion for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
385 Us 70 W, Marion, NC
28752, United States

Hours

Reviews

4.0
335 reviews
5 stars
189
4 stars
53
3 stars
34
2 stars
18
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, although some reported negative experiences with specific employees.

Service Efficiency

Several reviews highlighted fast service and efficient problem resolution, though some customers experienced long wait times.

Management Issues

Feedback indicated mixed experiences with management, with some praising their helpfulness while others criticized their customer service skills.

Pricing Concerns

Numerous customers expressed dissatisfaction with high prices and unexpected fees, leading to frustration with billing practices.

Product Selection

While some customers found the selection of phones acceptable, others noted a limited variety available in-store.
  • TB
    Timm B
    Nov 12, 2025
    5.0
    Added a phone that I already own onto a plan at VZW. Definitely the best service and fastest internet for my area. Worked with a sales specialist name Regina B. She helped me with the phone setup and getting my Netflix and other streaming apps all connected to my VZW bill.
  • JD
    Jessica Dover
    Nov 9, 2025
    5.0
    Regina was very helpful and helped my husband and I set up a new account and get new phones. She was very patient and walked us through everything step by step. Thank you for helping make everything work smoothly.
  • AT
    Amanda Turner
    Nov 9, 2025
    5.0
    Regina Buchanan is very helpful ! She went out of her way to help me by calling customer service to get my account straighten up.
  • KH
    Kevin Hosfard
    Nov 8, 2025
    5.0
    Glad I came to this store over Morganton! I worked with Curtis and he helped get my phones working in 5 mins flat! Great staff, very knowledgeable.
  • DC
    David Cooper
    Oct 30, 2025
    5.0
    Kevin and Caleb were very helpful and friendly!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Marion, NC?

Verizon in Marion, NC is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What brands of smartphones and devices does Verizon in Marion carry?

The store offers the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.