Visit our store at Marion for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being helpful, friendly, and knowledgeable, while some reported negative experiences with specific employees.
Sales Experience
Several reviews highlighted issues with aggressive sales tactics and upselling, leading to dissatisfaction among customers.
Service Quality
Customers expressed mixed feelings about the overall service quality, with some noting fast and efficient assistance, while others reported long wait times and unresolved issues.
Pricing Concerns
Numerous reviews mentioned high prices and unexpected fees, leading to frustration among customers.
BH
Bryan Hughes
Feb 3, 2026
1.0
My experience was less than satisfactory. Assist Store Manager "Dustin" was rushed and condescending.
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D P
Jan 21, 2026
1.0
Not helpful with your phone. Why? That's what I thought they were for after you buy a phone from them. ONLY trying to make a sale.
KS
Kenzie Swink
Dec 18, 2025
5.0
We came in today after a not-so-great experience with T-Mobile and decided to switch to Verizon. Isaac was awesome—very knowledgeable, patient, and made the transition easy from start to finish. He made sure we got exactly what we wanted and didn’t feel rushed at all. Great experience overall.
AM
Alisha Moore
Nov 24, 2025
5.0
Ashton was very professional and helpful.
JM
Jerry Mckinney
Nov 23, 2025
5.0
Regina done an awesome job and we appreciate all the lengths she went to, to help us.