Verizon

3.9
577 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Lumberton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5040 Fayetteville Rd, Lumberton, NC
28358, United States

Hours

Reviews

3.8
373 reviews
5 stars
190
4 stars
59
3 stars
39
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees for their helpfulness and professionalism, while others reported negative experiences with management and overall service.

Wait Times

Several reviews mentioned long wait times and poor handling of customer flow, leading to frustration among customers.

Mixed Experiences

While some customers had great experiences and received excellent assistance, others reported rude behavior and unhelpful attitudes from staff.

Store Management

Feedback highlighted issues with store management, particularly regarding disrespectful behavior and lack of support for employees.

Product Availability

Customers expressed dissatisfaction with product availability and issues related to stock, leading to negative experiences.
  • AB
    April Bristow
    Oct 4, 2025
    5.0
    i had forgotten the pin to my watch and the young lady took time to unlock it for me after several attempts . She was patient and polite
  • DB
    D H (Beau)
    Oct 3, 2025
    5.0
    Sam helped me with getting my email working again. Fabulous
  • ST
    Susan Tyner
    Jun 7, 2025
    1.0
    The general manager refused to help me even after corporate Sent me there to return something. She was very ugly and unprofessional in helping . I’ve been managing public businesses for 25 years and this was the worst attitude I’ve seen from a “general manager “ I’ve ever encountered. I will not be doing business with that location again and may even switch services because of her.
  • AP
    Amy Padgett
    Jan 1, 2019
    5.0
    They were very courteous and helpful when we had to get a new phone.

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Lumberton?

The Verizon store in Lumberton is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which smartphone brands are available at the Verizon Lumberton store?

You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the store.