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Verizon

4.5
(584 reviews)

Business Details

1428 E Main St, Lincolnton, NC
28092, United States
(704) 469-5608
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lincolnton, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1428 E Main St, Lincolnton, NC
28092, United States

Hours

Reviews

4.5
584 reviews
5 stars
479
4 stars
38
3 stars
9
2 stars
3
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for their friendliness, helpfulness, and professionalism, with many customers highlighting individual employees for their exceptional service.

Knowledgeable Staff

Customers frequently mention the staff's knowledge and ability to assist with various issues, including phone upgrades and technical problems.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding billing issues and unprofessional behavior from some employees, indicating inconsistency in service quality.

Store Environment

The store is described as welcoming and well-kept, contributing to a positive shopping experience for customers.
  • BM
    Brenda Miller
    Feb 16, 2026
    5.0
    Everyone that I was in contact with at the Verizon store in Lincolnton NC treated me with kindness and patience. This is a great store and great people. Thank you Brenda Miller
  • KH
    kattie haas
    Jan 16, 2026
    5.0
    Kevin helped us get a SIM card 📱—super easy, quick, and super friendly/ funny😊 No hassle at all. Great experience ⭐️
  • DR
    David Richardson
    Jan 12, 2026
    5.0
    Great experience
  • CB
    Cassie Blair
    Jan 6, 2026
    5.0
    The entire staff has always been very helpful when we come in! Kevin especially! He’s really bent over backwards to make sure everything was right and taken care of. He’s a great asset to the Lincolnton store!
  • MC
    Matt Crain
    Dec 18, 2025
    5.0
    Lindsay at the Verizon store in Lincolnton was EXCELLENT!! Knowledgeable, professional, and very efficient with upgrading to a new phone. Thank you!!

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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