Verizon

4.5
576 reviews
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Business Details

1428 E Main St, Lincolnton, NC
28092, United States
(704) 469-5608
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lincolnton, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1428 E Main St, Lincolnton, NC
28092, United States

Hours

Reviews

4.6
564 reviews
5 stars
469
4 stars
37
3 stars
9
2 stars
3
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers appreciated the quick and efficient service, often noting that their issues were resolved in a timely manner.

Product Knowledge

Many reviews mention the staff's expertise in explaining products and services, helping customers make informed decisions.

Mixed Experiences

While most feedback is positive, some customers reported issues with billing and service promises, indicating a need for improved administrative processes.
  • CB
    Cassie Blair
    6 days ago
    5.0
    The entire staff has always been very helpful when we come in! Kevin especially! He’s really bent over backwards to make sure everything was right and taken care of. He’s a great asset to the Lincolnton store!
  • MC
    Matt Crain
    Dec 18, 2025
    5.0
    Lindsay at the Verizon store in Lincolnton was EXCELLENT!! Knowledgeable, professional, and very efficient with upgrading to a new phone. Thank you!!
  • DS
    Dean Stillwell
    Dec 6, 2025
    5.0
    they were kind and helped me a lot I like how they take care of you
  • WO
    William Owens
    Dec 1, 2025
    4.0
    very helpful customer service. Laquisa helped me get a new iphone 16 and transfer photos over quickly.
  • JM
    John McDowell
    Nov 23, 2025
    1.0
    Stopped by to purchase a car charger for my Verizon/Samsung Galaxy S23 Ultra.. They don't have OEM parts. Only 3rd part stuff.. these are "franchise stores", nit actaully operated by verizon. after a 15 minute wait to for a "salesperson".. I was informed that the store must log into your verizon account to sell you anything.. They were unable to find my account so they handed me a Tablet and told me I would need to "enter the details of my business account" into their system, bedore rhey could sell me their knockoff charger... I desclined and bought a similar product at Walmart for much less, with none of the BS...
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Frequently Asked Questions About Verizon

What types of products does Verizon in Lincolnton offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What services are available at the Verizon store in Lincolnton?

The store provides services such as new lines, upgrades, new devices, and accessories.