Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lincolnton, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
553 reviews
5 stars
461
4 stars
35
3 stars
9
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their professionalism, helpfulness, and friendliness, with many customers highlighting specific employees who went above and beyond.
Knowledgeable Staff
Customers noted that employees were well-informed about products and services, providing thorough explanations and assistance during the purchasing process.
Positive Experiences
Many reviews reflected a high level of satisfaction with the overall shopping experience, with customers expressing their intent to return and recommend the store to others.
Teamwork
Several reviews mentioned the effective collaboration among staff members, contributing to a smooth and efficient service experience.
Issues with Administration
A few customers reported problems with billing and administrative errors, indicating a need for improvement in these areas.
- DDDavidNov 3, 20255.0Took some time but we'll worth it.
- ASAshley SmithOct 31, 20255.0Louis was the best!
- RGRick GreeneOct 6, 20255.0There was only one associate working that evening. He was very professional and helpful.
- DGDorothy GreenSep 26, 20255.0Great place especially if you need help on your phone. Highly recommend.
- DSD SHSep 21, 20255.0This team is amazing! They all work so well together and their customer service is top notch. Michael was so helpful and kind. He truly went above and beyond to help us. He took time to explain our upgrade options and worked alongside his manager, Ashley, to get our family the best deal possible. We’ve been with Verizon over twenty years. With the attention to detail and customer service we received, we will continue to recommend this company and especially the Lincolnton team to our friends and family!
Frequently Asked Questions About Verizon
What types of products does Verizon in Lincolnton offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What services are available at the Verizon store in Lincolnton?
The store provides services such as new lines, upgrades, new devices, and accessories.
What are the operating hours for Verizon in Lincolnton?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the Verizon store located in Lincolnton?
It is located at 1428 E Main St, Lincolnton, NC, 28092.
Which payment methods are accepted at the Verizon Lincolnton store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Lincolnton offer in-store pickup for purchases?
Yes, in-store pickup is available for customers.
Is there free Wi-Fi available at the Verizon Lincolnton store?
Yes, the store offers free Wi-Fi to its customers.
What nearby dining options can I visit before or after shopping at Verizon Lincolnton?
Nearby restaurants include Fatz Café, Carolina Steak and Rib, China I, McDonald's, and Biscuitville, offering a variety of options from southern cuisine to fast food.
Are there convenient services near Verizon Lincolnton, such as shipping or printing?
Yes, The UPS Store 3623, which offers printing and shipping services, is located nearby for your convenience.
What other mobile phone stores are located close to Verizon Lincolnton?
The Cellular Store and Victra – Verizon Authorized Retailer are nearby and offer mobile devices and related services.