Verizon

4.5
672 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lexington, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
260 Lowes Blvd, Lexington, NC
27292, United States

Hours

Reviews

4.5
664 reviews
5 stars
532
4 stars
53
3 stars
11
2 stars
9
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like CJ, Lee, and Angelica.

Efficiency

Several reviews highlighted quick service and efficient processes, with customers often being in and out in under an hour.

Knowledgeability

Customers appreciated the staff's knowledge and ability to answer questions thoroughly, particularly regarding plans and promotions.

Mixed Experiences

While many had positive experiences, some customers reported issues with misleading information and poor service from certain employees.

Store Management

There were complaints about understaffing and long wait times, leading to frustration among customers.
  • AB
    Anna Byrd
    Nov 14, 2025
    5.0
    Austin was amazing. Love every time I go in the store. The staff is always helpful and friendly.
  • BK
    Bryan Klein
    Nov 14, 2025
    5.0
    Lexington verizon is the best one I've been to. Angie and Austin have been taking care of me for years. And I honestly don't have one bad thing to say about them
  • WB
    Warren Blower
    Nov 11, 2025
    4.0
    Excellent service, but they didn’t have the glass front for my i15. Love the Pellican Voyager case
  • TT
    Tan Tenn
    Oct 27, 2025
    5.0
    Angelica at the lexington nc store was very helpful
  • AE
    Alexis Everhart
    Oct 4, 2025
    5.0
    Absolutely struggled today getting my phone set up but CJ was very helpful in explaining everything and helping me get the best deal. If you go in know it might be busy and packed but be patient because I can promise they are just as patient and friendly with you.

Frequently Asked Questions About Verizon

What products does Verizon at 260 Lowes Blvd offer?

Verizon offers a full range of wireless devices including smartphones, tablets, wearable technology, mobile broadband, accessories, and device protection.

What are the store hours for Verizon in Lexington, NC?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.