Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,642 reviews
5 stars
922
4 stars
371
3 stars
123
2 stars
62
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied significantly, with many praising staff for being friendly and helpful, while others reported unprofessional behavior and poor handling of issues.
Product Availability
Customers frequently noted issues with stock levels, often finding items unavailable or having to visit other locations to find what they needed.
Geek Squad Performance
The Geek Squad received mixed reviews, with some customers praising their efficiency and helpfulness, while others reported negative experiences regarding service and communication.
Store Environment
The store was generally described as clean and well-organized, with many customers appreciating the friendly atmosphere and helpful staff.
Delivery Issues
Several customers experienced significant problems with delivery and installation services, including missed appointments and lack of necessary equipment.
- SMStephanie Mitchell4 days ago2.0Went in and looked at some headphones. They now have some kind of yearly membership which is $180 to get a "discount" but when I compared the price to Amazon the discounted price was the same as what Amazon offered. Highly recommend anything you look at buying here that you check online before purchasing.
- CFCrystal FranksNov 13, 20251.0I bought a computer 2 or 3 weeks ago and it still isn’t hooked up correctly and it doesn’t work like it should I’ve also been trying for two days to hook up an account to pay my bill and that not even working correctly the guy that assisted me help me ok but geek squad is not as smart as the claim to be
- RGRobby GallowayNov 9, 20255.0Steven and the fellas in the back helped me out with a problem with my auto start function. They were very nice and informative.
- MQMargo QueenNov 9, 20251.0Dont finance here . Will do a HARD pull on credit and deny you over a recently changed phone number. Then tell you to reapply in 30 days after messing up your credit. Just terrible, plz spend your hard earned money else where
- MLMary LoweNov 8, 20251.0Tanner raised his voice at me and gave me attitude when I wasn’t aware of a policy change and I asked if he would change my protector this 1 time without charge because I wasn’t notified of a policy change. I asked him to not yell at me. He said “ I’m not trying to yell at you”. I asked if he had another manager and he said no one at this store is above him. We paid for the Best Buy Plus and wish we hadn’t. Will be notifying corporate as well.
Frequently Asked Questions About Best Buy
What are the regular operating hours for Best Buy in Knightdale?
Best Buy in Knightdale is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy Knightdale located?
Best Buy Knightdale is located at 214 Hinton Oaks Blvd, Knightdale, NC 27545, USA.
What products and services does Best Buy Knightdale offer?
Best Buy Knightdale offers a wide range of products including TVs, computers, appliances, and more, along with expert advice, same-day pickup, and Geek Squad support.
Does Best Buy Knightdale provide curbside pickup service?
Best Buy Knightdale offers curbside pickup service for customer convenience.
Can I get repair and technical support services at Best Buy Knightdale?
Yes, Best Buy Knightdale has Geek Squad support that provides technical and repair services.
What payment methods are accepted at Best Buy Knightdale?
Best Buy Knightdale accepts debit cards, checks, and does not require cash only payments.
Are appointments required to shop or get service at Best Buy Knightdale?
No, appointments are not required to shop or receive services at Best Buy Knightdale.
Is there an electronics recycling program at Best Buy Knightdale?
Yes, Best Buy Knightdale offers electronics recycling services.
What nearby places can I visit before or after shopping at Best Buy Knightdale?
Nearby places include PetSmart for pet supplies, DICK'S Sporting Goods for outdoor and sports gear, and Starbucks for coffee and refreshments, making it convenient to combine errands or enjoy a break around your shopping trip.
How can Geek Squad near Best Buy Knightdale assist me?
Geek Squad, located near Best Buy Knightdale, provides mobile phone store services, telecommunications, and IT service and computer repair, complementing Best Buy's product offerings with expert support.
Are there options for getting a quick snack or dessert near Best Buy Knightdale?
Yes, Pelican's Snoballs and Knightdale Pelican's Snoballs, known for their beverages and ice cream treats, are nearby for a quick snack or dessert after your visit to Best Buy.