Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kill Devil Hills, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
696 reviews
5 stars
596
4 stars
43
3 stars
12
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Elias, Chelsea, and Terrance.
Efficiency
Several reviews highlighted quick service and minimal wait times, although some customers experienced long waits during busy periods.
Product Knowledge
Staff members were frequently noted for their expertise and ability to assist customers with technical issues and product selections.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding customer service and communication issues.
Store Environment
The store was described as busy, with some customers expressing frustration over the lack of organization and long wait times.
- JWJo WilliamsNov 8, 20255.0Carrie was amazing! Got new iPhone & iPad, everything activated & transferred within an hour.
- OROlivia RexrodeNov 5, 20255.0Rayna was amazing and made the process so much smoother. 5/5 star service!
- TRTapp RobinsonOct 22, 20255.0Elias was very helpful and very patient with me . I very much enjoyed working with him .
- AGAnn GatesOct 11, 20255.0The sales associates were very friendly and very helpful. So very kind.
- BDBill DelfingOct 11, 20251.0They never pick up the phone. Then you have to deal with their painful overseas customer service.
Frequently Asked Questions About Verizon
What types of wireless devices can I purchase at the Verizon store in Kill Devil Hills?
The store offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.
What brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
What are the store hours for Verizon in Kill Devil Hills, NC?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online orders in store at this Verizon location?
Yes, in-store pickup is available.
What payment options does the Verizon store in Kill Devil Hills accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide any device protection or accessory services?
Yes, they offer device protection plans as well as a wide range of accessories.
Is there free Wi-Fi available at the Kill Devil Hills Verizon store?
Yes, the store offers free Wi-Fi for customers.
What nearby places can I visit after shopping at this Verizon store?
You can visit nearby places such as Khan's Mongolian Grill for Asian cuisine, Stack 'em High Pancakes for breakfast, or Bob's Grill for American barbecue dishes.
Are there any bike rental shops close to the Verizon store?
Yes, Outer Banks E-bikes and Bike Barn Co. LLC are nearby bike rental and bicycle shops you can visit before or after your Verizon visit.
What convenience stores or gas stations are near the Verizon store for quick stops?
Nearby convenience stores and gas stations include Kangaroo Express and Circle K, convenient for fueling or snacks.