Verizon

4.7
701 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kill Devil Hills, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1315 S Croatan Hwy, Kill Devil Hills, NC
27948, United States

Hours

Reviews

4.7
696 reviews
5 stars
596
4 stars
43
3 stars
12
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Elias, Chelsea, and Terrance.

Efficiency

Several reviews highlighted quick service and minimal wait times, although some customers experienced long waits during busy periods.

Product Knowledge

Staff members were frequently noted for their expertise and ability to assist customers with technical issues and product selections.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, particularly regarding customer service and communication issues.

Store Environment

The store was described as busy, with some customers expressing frustration over the lack of organization and long wait times.
  • JW
    Jo Williams
    Nov 8, 2025
    5.0
    Carrie was amazing! Got new iPhone & iPad, everything activated & transferred within an hour.
  • OR
    Olivia Rexrode
    Nov 5, 2025
    5.0
    Rayna was amazing and made the process so much smoother. 5/5 star service!
  • TR
    Tapp Robinson
    Oct 22, 2025
    5.0
    Elias was very helpful and very patient with me . I very much enjoyed working with him .
  • AG
    Ann Gates
    Oct 11, 2025
    5.0
    The sales associates were very friendly and very helpful. So very kind.
  • BD
    Bill Delfing
    Oct 11, 2025
    1.0
    They never pick up the phone. Then you have to deal with their painful overseas customer service.

Frequently Asked Questions About Verizon

What types of wireless devices can I purchase at the Verizon store in Kill Devil Hills?

The store offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.

What brands are available at this Verizon Authorized Retailer?

Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.