Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kill Devil Hills, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
703 reviews
5 stars
603
4 stars
43
3 stars
12
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Elias, Chelsea, and Rayna.
Efficiency
Several reviews highlighted the quick service and smooth processes, with customers appreciating the minimal wait times and efficient handling of transactions.
Mixed Experiences
While many had positive interactions, some customers reported issues with service quality, particularly regarding phone support and trade-in processes.
Store Environment
The store was noted to be busy, leading to some complaints about wait times and the need for a better system to manage customer flow.
- PLPat Lassen6 days ago5.0Everyone is very nice and helpful
- RMRebecca MccaskillDec 14, 20255.0Carrie was awesome 👏🏻 thank you and Merry Christmas 🎄
- KKKen KatelanDec 4, 20255.0Elias was fantastic very informative and made the daunting process of switching carries a breeze. If your in the market to switch definitely head to Verizon and ask for Elias
- BPBonnie PfennighausDec 3, 20255.0My problem was solved!!
- JFJean FreemanNov 30, 20255.0Carrie was fantastic … in and out quickly and explained everything … definitely an asset to your business!
Frequently Asked Questions About Verizon
What types of wireless devices can I purchase at the Verizon store in Kill Devil Hills?
The store offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.
What brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
What are the store hours for Verizon in Kill Devil Hills, NC?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online orders in store at this Verizon location?
Yes, in-store pickup is available.
What payment options does the Verizon store in Kill Devil Hills accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide any device protection or accessory services?
Yes, they offer device protection plans as well as a wide range of accessories.
Is there free Wi-Fi available at the Kill Devil Hills Verizon store?
Yes, the store offers free Wi-Fi for customers.
What nearby places can I visit after shopping at this Verizon store?
You can visit nearby places such as Khan's Mongolian Grill for Asian cuisine, Stack 'em High Pancakes for breakfast, or Bob's Grill for American barbecue dishes.
Are there any bike rental shops close to the Verizon store?
Yes, Outer Banks E-bikes and Bike Barn Co. LLC are nearby bike rental and bicycle shops you can visit before or after your Verizon visit.
What convenience stores or gas stations are near the Verizon store for quick stops?
Nearby convenience stores and gas stations include Kangaroo Express and Circle K, convenient for fueling or snacks.