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Brand Certified

Verizon

4.7
(718 reviews)

Business Details

(252) 557-0341
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kill Devil Hills, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1315 S Croatan Hwy, Kill Devil Hills, NC
27948, United States

Hours

Reviews

4.7
718 reviews
5 stars
618
4 stars
43
3 stars
12
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Elias, Chelsea, and Carrie.

Efficiency

Several reviews highlighted the quick and efficient service provided by staff, with many customers noting minimal wait times and smooth transactions.

Mixed Experiences

While most feedback was positive, some customers reported issues with service quality and communication, particularly regarding account management and problem resolution.

Product Knowledge

Customers frequently commented on the staff's expertise and ability to guide them through product selections and technical issues.
  • HD
    Heather Day
    Feb 14, 2026
    5.0
    Britney was so awesome. You are lucky to her her
  • MB
    Michele Booher
    Feb 10, 2026
    5.0
    We went to the store to get a new phone for my husband. Britney jumped through hoops to get my mom’s phone linked to my business account & saved us both money on a new plan. Thank you!!!
  • MS
    Mike Smith
    Feb 4, 2026
    5.0
    Brittney was an amazing rep. She answered all of our questions and was very knowledgeable and capable when it came to guiding us through some issues that had occurred. She took a 3 day ordeal and had the problem fixed and the phones back up and running in 20 minutes.
  • AB
    Amy Bell
    Jan 24, 2026
    5.0
    Carrie was professional, efficient and personable. She got me in and out quickly and even installed my screensaver before, I realized what she was doing and It’s perfect. A true professional..
  • AW
    Audrey Whitlock
    Jan 23, 2026
    5.0
    Rayna was a delight and the best saleswoman!! She knew everything about the products! Keep her!!

Frequently Asked Questions About Verizon

What types of wireless devices can I purchase at the Verizon store in Kill Devil Hills?

The store offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.

What brands are available at this Verizon Authorized Retailer?

Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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