Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Kernersville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
952 reviews
5 stars
851
4 stars
38
3 stars
17
2 stars6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Giovanni, Chris, and Justin.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or purchasing phones smooth and stress-free.
Problem Resolution
Several customers noted the staff's ability to resolve issues effectively, with particular commendations for Chris Morton and Giovanni in handling customer inquiries and concerns.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences related to service delays and communication issues, indicating inconsistency in customer experiences.
- PMphorHisglory Ministries3 days ago5.0GREAT Experience! Chris was so patient with me and my 50 million questions!! Very knowledgeable and they are super determined to take care of their customers!!
- JKJoe KilbrethJan 1, 20265.0Outstanding customer service. I brought my friend (who is Deaf) to the store to look at phone replacement options. This can be a frustrating experience for everyone, but our guide, Olivia, was kind, patient, pleasant, accommodating, and took the time to make sure my friend knew all his options clearly and made the best choice. We BOTH walked out of there happy that we came. They're hiring the right kind of people at this store for sure!
- TPTaylor PaloumbasDec 30, 20255.0Chris Morton was the biggest help!!! He is very professional and handled a very hard situation in the best manner possible. If it weren’t for him helping us my husband would have left Verizon
- RMrobert mcminnDec 26, 20255.0Wow! I had the best experience with Verizon to date. Giovanni helped me out with my needs and it was clear, fast, and went like you could have hoped for. Hands down, just got my entire confidence restored with Verizon. I will return soon. Thanks again for terrific service Giovanni.
- KMkelsey morganDec 14, 20255.0Olivia was absolutely amazing! She helped my mom and I upgrade our phones, trade in our old ones, and walk out with brand-new phones on a better phone plan that’s actually cheaper than the one we were on before. From the moment we walked in, she was incredibly kind and welcomed us right away. She explained everything clearly, helped us access our streaming services, and made the entire process quick and stress-free. We were in and out in about 30 minutes with new phones and everything fully transferred. That girl truly knows what she’s doing. I highly recommend this Verizon store and can’t recommend Olivia enough!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Kernersville?
The Verizon store is located at 832 S Main St, Kernersville, NC 27284.
What are the operating hours for the Verizon store on Main Street?
The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pick up my online order at the Verizon store in Kernersville?
Yes, the store offers in-store pickup service for orders.
What brands of smartphones are available at the Verizon store?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
Does the Verizon store provide assistance with upgrading phones and plans?
Yes, wireless sales consultants at the store can help you upgrade your phone and Verizon plan.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa for payment.
If I want to grab a bite before visiting the Verizon store, what nearby restaurants can I try?
Nearby you can find Burger King, Five Guys, KFC, Wendy's, Monte De Rey (Mexican restaurant), Espresso Doctors, Starbucks at Target, and Dunkin' Donuts for a variety of dining options.
Are there any gas stations near the Verizon store in Kernersville?
Yes, nearby gas stations include BP America, Mobil, Speedway, and BP where you can fuel your vehicle.
Where can I find banking services close to the Verizon store in Kernersville?
PNC Bank and PNC offer banking and ATM services nearby the store for your convenience.
Does the Verizon store offer in-store bill payment services?
Yes, you can pay your Verizon bills in-store at the Kernersville location.