Business Details
530 Yopp Rd, Jacksonville, NC
28540, United States
Certified by Verizon • Feb 22, 2026
(910) 238-3051
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Jacksonville, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
559 reviews
5 stars
482
4 stars
24
3 stars
9
2 stars7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness and knowledge, while others were criticized for rudeness and lack of assistance.
Long Wait Times
Multiple customers reported long wait times and insufficient staff during busy periods, leading to frustration.
Billing Issues
Several reviews highlighted problems with unexpected charges and billing discrepancies, causing dissatisfaction among customers.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided exceptional service.
- KMKristen MatthewsDec 6, 20251.0Legit worst experience/store in town. Waiting for hour + to be helped. Then workers disappearing because they don't want to deal with your account. After being sold items that we didn't want, but told they were free and now have $900+ bill a month later. Don't use this place unless you want to be spoon fed a bed of lies, useless devices, and be left holding the bag for a bill that was supposed to be handled by 'credits'.
- KWKathryn WhiteOct 10, 20205.0The employee was very fast, nice and easy to work with. I was able to get a new phone in less than 20 minutes.
- CLChalyse LeeNov 12, 20195.0Everyone in there was amazing! Letting me know what I qualified for and what they could do for me. It was a great experience. I would highly recommend!
Frequently Asked Questions About Verizon
What is Victra in Jacksonville, NC?
Victra is your local Verizon Authorized Retailer in Jacksonville, NC, offering a full range of wireless devices and accessories.
What types of products does Victra sell?
Victra offers smartphones, tablets, wearable devices, accessories, power and audio accessories, SIM cards, laptops, mobile broadband, and home phone replacement services.
What brands are available at Victra?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Otterbox and Mophie.
What services can I get at the Victra store?
Victra provides services such as new lines, upgrades, new devices, accessories, and has in-store shopping and device protection options.
What are the operating hours of Victra in Jacksonville, NC?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup for orders placed online.
What nearby restaurants can I visit before or after shopping at Victra?
Nearby you can find Ocean Bay Seafood for Asian cuisine, Mi Cabana Mexican Restaurant, Smithfield's Chicken 'N Bar-B-Q, Little China Restaurant, Subway, and Burger King for a variety of dining options.
Are there any nearby stores where I can shop besides Victra?
Yes, nearby stores include pOpshelf discount store, Tobacco City & Gifts grocery and shopping store, and PetSmart for pet supplies and grooming.
What financial and service centers are near Victra in Jacksonville?
Nearby financial and service centers include Navy Federal Credit Union for financial advising, Liberty Tax for tax services, Jackson Hewitt Tax Service, UPS Authorized Shipping Outlet, and Pilate Global Consulting for credit and debt counseling.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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