Geek Squad

3.5
44 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1116 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

3.5
44 reviews
5 stars
24
4 stars
3
3 stars
1
2 stars
4
1 star
12
  • FB
    Farrah Bowen
    Oct 24, 2025
    1.0
    If I could give Best Buy a negative star I would rate them negative 5 stars. I called, and can not get past the electronic answering device, you can't even ask to just speak to a person. I needed some work done to an electronic device but I rather just go buy a new one from somewhere else. I'm tired of businesses using this automated answering service mess, humans were actually faster, just my experience out in the real world.
  • NM
    Nancy Morris
    Nov 16, 2023
    5.0
    These guys are very good and very helpful!!
  • AU
    Alex Uruchima
    Oct 2, 2020
    1.0
    Fat guy “bryn “ made me 2 appointments just to say they can’t fix my phone
  • ND
    Nikki Diaz
    Jul 6, 2020
    1.0
    Tried chatting with Geek squad online. The agent repeatedly asked for my phone number and name without explaining why he needed that information. I explained my issue with my computer and asked for a quote on pricing and he completely ignored me and wasted my time.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 1116 Western Blvd offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, and appliance repairs. You can schedule service in store or online.

Where is Geek Squad located?

Geek Squad is located at 1116 Western Blvd, Jacksonville, NC 28546, USA.