If I could give Best Buy a negative star I would rate them negative 5 stars. I called, and can not get past the electronic answering device, you can't even ask to just speak to a person. I needed some work done to an electronic device but I rather just go buy a new one from somewhere else. I'm tired of businesses using this automated answering service mess, humans were actually faster, just my experience out in the real world.
NM
Nancy Morris
Nov 16, 2023
5.0
These guys are very good and very helpful!!
AU
Alex Uruchima
Oct 2, 2020
1.0
Fat guy “bryn “ made me 2 appointments just to say they can’t fix my phone
ND
Nikki Diaz
Jul 6, 2020
1.0
Tried chatting with Geek squad online. The agent repeatedly asked for my phone number and name without explaining why he needed that information. I explained my issue with my computer and asked for a quote on pricing and he completely ignored me and wasted my time.
What services does Geek Squad at 1116 Western Blvd offer?
Geek Squad provides tech repair, setup, and support services, including computer, cell phone, and appliance repairs. You can schedule service in store or online.
Where is Geek Squad located?
Geek Squad is located at 1116 Western Blvd, Jacksonville, NC 28546, USA.
What are the operating hours of Geek Squad?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad for support or repair services?
You can contact Geek Squad at +1 910-478-3145 or visit their website to schedule services online.
Does Geek Squad have any special promotions or deals?
Yes, Geek Squad features Black Friday Deals. More information can be found on their Best Buy store web page.
Can I visit the Geek Squad service center inside a Best Buy store?
Yes, Geek Squad operates within a Best Buy store located at 1116 Western Blvd, Jacksonville, NC.
What nearby places can I visit for shopping or dining before or after my Geek Squad service?
Nearby you can visit Best Buy for electronics and appliances, Forkful for Mediterranean food, or Miyabi Jr Japanese Express for sushi and Japanese cuisine.
Are there other tech repair options near Geek Squad in Jacksonville?
Yes, The Computer Warriors, Inc., which provides mobile phone repair and IT services, is located nearby.
What nearby services could be useful if I need shipping or mailing assistance while visiting Geek Squad?
UPS Alliance Shipping Partner is nearby and can assist with shipping, courier, and vehicle shipping services.
Is Geek Squad active on social media for updates or support?
Yes, Geek Squad has a Facebook page under the name 'Geek Squad' at https://www.facebook.com/606966886323476.