Business Details
14045 Highway 74, Indian Trail, NC
28079, United States
Certified by Verizon • Feb 22, 2026
(704) 882-2355
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Indian Trail, NC. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
383 reviews
5 stars
319
4 stars
16
3 stars
8
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, knowledgeable, and helpful service, particularly highlighting Lyndsay's exceptional performance.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays and inadequate staffing during busy periods.
Store Experience
Customers generally reported a positive store environment, noting cleanliness and a welcoming atmosphere, although some had negative experiences with specific employees.
Efficiency
While many customers appreciated the quick service, others experienced inefficiencies, particularly regarding appointment management and handling multiple customers.
- PKPhelps KeeferFeb 9, 20265.0Darius helped me restart my Verizon account allowing me to make payment payments easier through ACH transfers. Highly recommend this location everyone inside is friendly, easy to talk to, and get you in and out quickly. Thank you for exceptional service.
- KMK MontanaJan 30, 20265.0Friendly people help customers thank u
- DKDwight KellyJan 24, 20265.0Everything was great, very good customer service.
- EPElizabeth PattersonJan 18, 20261.0Waiting over 1 hour just to pick up a phone. No need for assistance, just a puck up. One person working doing the best he can. Don't go to stores that aren't corporate stores.
- LDLinda DunnDec 31, 20254.0There just isn't enough help here. The employees are very nice and knowledgeable but they have to wait on 2 or 3 people at a time. That makes people wait unnecessarily long. I was the 1st person in the door and still here 2 hours later
Frequently Asked Questions About Verizon
What is Victra and what services does it offer?
Victra is a Verizon Authorized Retailer in Indian Trail, NC, offering a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Indian Trail?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What brands of devices and accessories does Victra carry?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup for products purchased.
What payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon store in Indian Trail for inquiries?
You can contact them by phone at +1 704-882-2355 or email at Info@victra.com.
Is the Verizon store located near other retail and service options?
Yes, nearby places include Sally Beauty for beauty supplies, Mattress Firm Indian Trail for mattresses, and Dunkin' for coffee and donuts, offering additional shopping and dining options.
Are there entertainment and gaming stores close to Victra?
Yes, Indian Trail - GameStop and GameStop are nearby, providing video games, toys, and entertainment options which you can visit before or after your Verizon store trip.
What local food options are available near the Verizon store?
You can find several eateries nearby including Baskin-Robbins for ice cream, Panera Bread for coffee, Firehouse Subs for sandwiches, China II Buffett and Chinatown Buffet for Chinese cuisine, and Marco's Pizza.
Does Victra offer device recycling and support accessibility?
Yes, Victra offers electronics recycling and welcomes LGBTQ customers, aiming for a trustworthy and inclusive customer experience.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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