Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
221 reviews
5 stars
160
4 stars
11
3 stars3
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness and professionalism, while others were criticized for rudeness and lack of knowledge.
Efficiency
Customers reported long wait times and inefficient service, with some expressing frustration over delays and poor communication.
Staff Knowledge
While some staff were noted for their expertise and helpfulness, others were described as lacking knowledge and providing incorrect information.
Store Environment
The store is generally seen as clean and well-located, but parking issues were frequently mentioned as a drawback.
- MBMatthew Bernard1 day ago5.0Excellent service from Robin. Highly recommend.
- MBMichelle Bennett5 days ago5.0Today, while the store was busy, it wasn't as bad as it gets on the weekend. I was checked in and waited about five minutes for a tech to check in my laptop for a battery replacement. It is due back to me in 3-5 business days.
- SAsarata aidaraDec 28, 20255.0Customer service is top notch in this place. Satisfied customer
- VHVincent HenryDec 23, 20251.0Snobby pretentious employees, inflated pricing, and an expectation of entitlement because "the customer needs us more than we need them because we're apple"
- ISIshan SahuDec 12, 20255.0Let me tell you about Daph! I showed up in the evening on Friday late for my appointment for my Apple Watch. She helped me kindly while helping others all while being attentive and quick. What a lovely human. Everyone was so nice
Frequently Asked Questions About Apple Birkdale Village
What products can I find at Apple Birkdale Village?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Birkdale Village.
What services does the Apple Birkdale Village offer?
The store provides technical support at the Genius Bar and offers Today at Apple programs for learning.
What are the regular store hours for Apple Birkdale Village?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is Apple Birkdale Village open on holidays?
Apple Birkdale Village is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025). Other holiday hours vary, with some days having extended or reduced hours. It's best to check specific holiday dates before visiting.
Does Apple Birkdale Village offer in-store pickup and repair services?
Yes, they offer both in-store pickup and technical repair services at the Genius Bar.
Is the Apple Birkdale Village accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What nearby dining options can I visit before or after shopping at Apple Birkdale Village?
Nearby dining options include Bonefish Grill and Fox & Hound, both offering American cuisine and ideal for a meal before or after your visit.
What nearby retail stores are close to Apple Birkdale Village?
You can visit Pier 1 Imports for home decor and Barnes & Noble for books and coffee near Apple Birkdale Village.
Are there nearby financial services around Apple Birkdale Village?
Yes, TrustTree Financial offers financial advising, and Northpointe Bank - Huntersville provides mortgage services close to Apple Birkdale Village.
How can I contact Apple Birkdale Village for support or inquiries?
You can reach Apple Birkdale Village by phone at +1 704-972-0980 or email them at birkdalevillage@apple.com.