Best Buy

Reviews

• KS

  Katherine Sandoval

  Mar 28, 2026
  1.0
  Harrison the “manager” was so unprofessional and has no idea how to manage a store. I guess they would much rather take a hit and have me return something than price match an item. Guess he doesn’t care to bring his store up
• DK

  Donnie Kelly

  Mar 25, 2026
  1.0
  The Verizon guys that works here are not professional. All they do is talk with each other and are extremely rude when you ask questions. I won’t be coming back until something is done with these two guys.
• JJ

  Jeromy

  Mar 25, 2026
  5.0
  Jared is absolutely amazing and the only reason I could give a full 5 stars. Thank you for everything that you do!
• S4

  surge 45

  Mar 14, 2026
  4.0
  It's bestbuy, something's are cheap and some not so much considering you can get things online cheaper. They have improved on getting people discounts and price drops and certain offers that can suck in customers, and service seems to be good, just plan on being broke if you come here, especially if you are with a spouse.....
• TM

  Tristen Mosley

  Mar 11, 2026
  1.0
  Horrible experience with terrible customer service. Pre-ordered a cell phone over a week before release. Received an email the day before it was supposed to be ready stating my order was cancelled. Attempted to call, only to be directed to their call center and ran through the wringer of transferring the call to incompetent individuals who don’t have an answer. Finally decided to drive down and see what’s going on with the order (hour drive). I was told that the order was cancelled due to a “pre-activation error, that they were going to call me but they’re phones were off the hook, and that there was nothing they could do until they had inventory of the phones. I said “can we fix this tomorrow when the phones are available?”. I was told “I can’t guarantee it, but we open at 10”. Given I’m an hour away, I asked if either I could call or they could call me to save us both time. They said they wouldn’t be able to… Fast forward to me showing up at 10am on the phone’s release day, the same individual, Victoria, was rude, unhelpful, and incompetent. She didn’t attempt to problem solve at all, while her worker tried to say it was possible to order it from a different location or activate one of the phones with less memory. I ended up walking away and cancelled my additional smartwatch order. The customer shouldn’t face the consequences of the businesses’ mistakes, yet here I am after taking 4 hours drive time total when gas is =$3.59/gallon with no new phone after pre-ordering over a week before release. Unacceptable.