Business Details
393 Prosperity Dr, Henderson, NC
27536, United States
Certified by Verizon • Feb 22, 2026
(252) 438-5257
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/north-carolina/henderson/henderson-331792
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Henderson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.0
376 reviews
5 stars
223
4 stars
54
3 stars
24
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like April and Shawn for their exceptional service.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays and lack of communication during their wait.
Mixed Experiences
While some customers had positive experiences, others reported poor service and dissatisfaction, particularly with specific staff members and the handling of issues.
Store Conditions
Customers noted that the store can get crowded, leading to uncomfortable waiting conditions, and some expressed concerns about the efficiency of service during busy times.
- JTJoyce TettehFeb 11, 20265.0I dropped off some equipment at this Verizon Wireless location in Henderson, NC, few weeks ago. The staff there were super welcoming. The supervisor and team helped me repackage everything, and they made the whole process really easy.
- JBJeanne BrouillardJan 19, 20265.0Long wait times but outstanding service and deals to make. Very satisfied from Henderson NC store
- OFOlivia FongSep 25, 20251.0Told me if would be 30 min wait and one hour 15 min into waiting- no one has said anything. The reps are still helping the customers they were with one hour ago. Either someone doesn’t know what’s going on or they need more folks. Ridiculous you can’t get help in one hour of waiting.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Henderson, NC?
The Verizon store in Henderson is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands are available at the Verizon Henderson store?
The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does Verizon in Henderson provide?
Verizon provides mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Can I order online and pick up my purchase at the Henderson Verizon store?
Yes, you can buy online and choose in-store pickup, curbside pickup, express lockers, or same-day delivery where available.
Does the Verizon Henderson store accept mobile payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and checks. It does not require cash-only payments.
How can I schedule an in-store appointment at Verizon in Henderson?
You can schedule an appointment through the My Verizon app or by visiting their website for convenient in-store scheduling.
What nearby places can I visit before or after shopping at Verizon Henderson?
Nearby, you can visit Nail's N More for beauty services, Ruby Tuesday for American dining, or Chick-fil-A for fast food chicken options.
Are there other mobile phone stores close to Verizon Henderson?
Yes, there are UScellular stores nearby offering mobile phones, accessories, and repair services you might find useful.
Where can I find convenient courier and delivery services near Verizon Henderson?
The UPS Access Point location near the store offers courier, delivery, and shipping services for your convenience.
What dining options are available near Verizon Henderson?
You can enjoy dining at local spots such as Denny's for breakfast and brunch, Smithfield's Chicken 'N Bar-B-Q for barbecue, and Taco Bell for Mexican fast food.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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