Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Henderson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
281 reviews
5 stars
155
4 stars
44
3 stars
20
2 stars
18
1 star
44
- OFOlivia FongSep 25, 20251.0Told me if would be 30 min wait and one hour 15 min into waiting- no one has said anything. The reps are still helping the customers they were with one hour ago. Either someone doesn’t know what’s going on or they need more folks. Ridiculous you can’t get help in one hour of waiting.
- TMTracy MosnyAug 13, 20251.0Sorry, customer service you’ll ever receive try to call somebody on a Verizon phone. All you get is AI totally Seriously, changing all of my phone lines
- GGGregJun 28, 20255.0Called Henderson Verizon store, and the people were very helpful and friendly and ported my contacts and service to my new phone. Went to Oxford Store they weren't helpful nor offer help. Very Disappointing.
- MBMarcus BarrowJun 4, 20252.0I am writing to express my disappointment with the customer service I received during a recent visit to your store. I came in seeking assistance with finalizing a number transfer from another carrier to Verizon, using a brand-new phone that Verizon had just sent me. After waiting patiently for my turn, I was assisted by a store representative. Unfortunately, after only a brief review of the device, I was told that the issue required a visit to an Apple Store — the nearest of which is over an hour away. I left the store feeling frustrated and without a resolution. Before making the trip to Raleigh, I decided to call Verizon customer service. Within minutes, the representative identified the problem as a missing transfer PIN number. They promptly assisted me, and the transfer was completed successfully — no visit to the Apple Store was necessary. I am disappointed that a simple issue that could have been resolved in-store was misdiagnosed and escalated unnecessarily. This experience cost me time and caused avoidable inconvenience. I urge you to review this matter to help ensure your staff are better equipped to handle common issues like number transfers, and that customers receive accurate guidance.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Henderson, NC?
The Verizon store in Henderson is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands are available at the Verizon Henderson store?
The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does Verizon in Henderson provide?
Verizon provides mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Can I order online and pick up my purchase at the Henderson Verizon store?
Yes, you can buy online and choose in-store pickup, curbside pickup, express lockers, or same-day delivery where available.
Does the Verizon Henderson store accept mobile payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and checks. It does not require cash-only payments.
How can I schedule an in-store appointment at Verizon in Henderson?
You can schedule an appointment through the My Verizon app or by visiting their website for convenient in-store scheduling.
What nearby places can I visit before or after shopping at Verizon Henderson?
Nearby, you can visit Nail's N More for beauty services, Ruby Tuesday for American dining, or Chick-fil-A for fast food chicken options.
Are there other mobile phone stores close to Verizon Henderson?
Yes, there are UScellular stores nearby offering mobile phones, accessories, and repair services you might find useful.
Where can I find convenient courier and delivery services near Verizon Henderson?
The UPS Access Point location near the store offers courier, delivery, and shipping services for your convenience.
What dining options are available near Verizon Henderson?
You can enjoy dining at local spots such as Denny's for breakfast and brunch, Smithfield's Chicken 'N Bar-B-Q for barbecue, and Taco Bell for Mexican fast food.