Business Details
102 S Jackson Dr, Havelock, NC
28532, United States
Certified by Verizon • Feb 22, 2026
(252) 444-3438
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Havelock, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
405 reviews
5 stars
346
4 stars
34
3 stars5
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tiara, Kristina, and Jason for their exceptional service.
Staffing Issues
Several reviews highlighted long wait times and understaffing, indicating that the store often struggles to manage customer volume effectively.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding service quality and follow-up on issues.
Product Knowledge
Customers appreciated the staff's product knowledge, with many employees being recognized for their ability to explain services and assist with technical issues.
- SOSusan OnorioFeb 12, 20265.0Great service!
- MJMatthew JesterJan 23, 20265.0Wayne was awesome! Was able to switch to Verizon with no problems for a better price and service 😁
- HMHoward MontgomeryJan 10, 20265.0Very professional and courteous person
- NPnarendra patelJan 5, 20265.0Nice sales person
- MAMilly AceJan 1, 20261.0The store does not answer phone calls, it goes directly to customer service NOT IN THE STATE OF NORTH CAROLINA! I've been trying to upgrade my cell phone for about 3 months now and customer service is NON-EXISTENT! I don't know what the store has in stock, then they want for me to go to Morehead City to return my other phone! I don't live close to either store! I've been unhappy with Verizon since day one, especially this store. I was taken advantage of, but had to suck it up because it's the only service that ALMOST works where I live.
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Certified February 22, 2026Yext Knowledge Graph
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