Verizon

4.7
394 reviews
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Business Details

102 S Jackson Dr, Havelock, NC
28532, United States
(252) 444-3438
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Havelock, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
102 S Jackson Dr, Havelock, NC
28532, United States

Hours

Reviews

4.7
394 reviews
5 stars
337
4 stars
32
3 stars
5
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Tiara, Kristina, and Jason.

Staff Efficiency

While many customers appreciated the quick service, some noted long wait times due to understaffing, which affected their overall experience.

Product Knowledge

Employees demonstrated strong product knowledge and were able to assist customers with various issues, including phone setups and service transitions.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude service and unresolved issues, indicating inconsistency in customer experiences.

Store Environment

The store atmosphere was generally described as welcoming, but some customers reported feeling ignored or unacknowledged during busy times.
  • AD
    Alexander Dixon
    Nov 10, 2025
    4.0
    Mixed bag experience. Paden (our direct tech) was SUPER responsive and attentive, stayed an hour after closing to help out with our issues; the kind of hire that should be invested in. Management team present during the visit was not very transparent about our phone plan (including payments, what services were being billed and why, and other options for pricing). Edit: Spelling of Paden's name.
  • KA
    Kenny Allen
    Oct 14, 2025
    5.0
    Tiara is the shit! She got me hooked up, in and out with no problem!
  • JS
    Joshua Schofield
    Jul 5, 2025
    5.0
    Great customer service. Took care of my phone in a matter of a couple minutes.
  • CS
    Conner Stethem
    Jun 24, 2025
    5.0
    I heard Brandon was his name. He helped a lot but he wasn't from my town store (Havelock NC) i think he was from Greenville NC. Very respectful man along with his professionalism
  • TT
    Timothy Thierry
    May 29, 2025
    5.0
    The representative was knowledgeable and tackled unusual tasks while providing the support I needed.
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Frequently Asked Questions About Verizon

What products can I find at Verizon in Havelock, NC?

Verizon in Havelock offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, Google, and Motorola.

What are the store hours for Verizon in Havelock?

The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.