Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Greensboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
1,227 reviews
5 stars
1,093
4 stars
52
3 stars18
2 stars
19
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Rob, Jack, and Alexandria for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and thoroughness in addressing customer needs.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, including long wait times and mishandled transactions.
Product Knowledge
Customers frequently noted the staff's extensive knowledge about products and services, which helped them make informed decisions.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
- SHShannon Hernandez2 days ago5.0Stephen assisted in helping me change out my screen protector!! Rushing to the gym and my phone dropped out of my hoodie pocket and shattered the screen!!! Stephen went above and beyond providing the absolute best customer service at the exact right time!! I highly recommend this service center!!!
- FMFrank MandaroNov 13, 20255.0This is the best wireless store experience I’ve ever had. I was lucky enough to get Alex, whose customer service and care was unmatched by anyone I’ve dealt with in a very long time. He took the time to completely understand the issue and spent several hours over two days until the issue was totally resolved. If you have Verizon in Greensboro go here and ask for Alex! He’s incredible!
- NNNinaNov 12, 20255.0My Verizon representative was Miguel was amazing. He was very helpful and eased all of my apprehensions when it came to switching and upgrading to Verizon. if you come to this store make sure you go to Miguel!!
- SHStephen HaleOct 23, 20251.0After 25 years, I am thinking of switching providers. This store has completely messed up my account. Because of a "pending order" (that no one can correct!), we had trouble activating a new phone and cannot complete any transactions on MyVerizon. I was told the manager (DeBoris) would be calling me. Did the rep lie? Did the manager blow me off? This situation has been going on for almost a month.
- NNNiyokaOct 22, 20255.0Thank you Rob for assisting my family and I with 4 brand new IPhone 17 Pros and pro max, Rob and his colleagues were amazing with assisting with any questions or concerns, very attentive and patient! ! Thank you all for your help patience and guidance with the transition and new phones we love them 🥰
Frequently Asked Questions About Verizon
What services does Verizon at 1601 C Westover Terrace offer?
Verizon offers wireless devices, upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, Verizon plans, wireless accessories, and exclusive Verizon services.
What are the store hours of the Verizon location at Westover Terrace?
The store is open Monday to Saturday from 8:30 AM to 8:30 PM and Sunday from 10:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store at 1601 C Westover Terrace?
No, appointments are not required; you can walk in or call ahead to schedule one.
Which wireless brands are available at this Verizon store?
Brands available include Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What payment options are accepted at the Verizon Westover Terrace store?
The store accepts American Express, Discover, MasterCard, and Visa.
Can I pick up my online order at this Verizon store?
Yes, the store offers in-store pickup services.
Where can I get my smartphone repaired near the Verizon store?
You can visit the Cellular Sales Smartphone Repair Center nearby for mobile phone repairs.
Are there dining options near the Verizon store at Westover Terrace?
Yes, nearby dining options include Bobo Cafe, Firehouse Subs, IHOP, Pardon My Cheesesteak, Outback Steakhouse, China’s Best, and Dave's Hot Chicken.
What entertainment or arts venues are close to the Verizon store?
You can visit the Greensboro Dance Theatre nearby for dance and arts education.
Are there any beauty and spa services near the Verizon location at Westover Terrace?
Yes, nearby beauty and spa options include Nouvo Nail Bar, Pigtails & Crewcuts Haircuts for Kids, Hair Shop of Lawndale, and Head Hunter Salon on Lawndale INC.