Verizon

4.7
1245 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Greensboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1601 C Westover Terrace, Greensboro, NC
27408, United States

Hours

Reviews

4.7
1,235 reviews
5 stars
1,101
4 stars
52
3 stars
18
2 stars
19
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with staff being described as helpful, knowledgeable, and patient.

Staff Knowledge

Customers frequently praised the staff's expertise and ability to explain products and services clearly.

Mixed Experiences

While many customers had positive experiences, some reported issues with account management and service quality, indicating inconsistency.

Store Environment

The store was noted for its cleanliness and friendly atmosphere, contributing to a pleasant shopping experience.

Recommendations

Many customers expressed a strong willingness to recommend specific staff members and the store overall for their service.
  • JW
    jayden watts
    Jan 5, 2026
    5.0
    Jack at Verizon did a fantastic job helping me upgrade my phone. He was knowledgeable, patient, and made the whole process smooth and easy. Best experience I’ve had—highly recommend asking for Jack!
  • WS
    Warren Stephens
    Dec 23, 2025
    5.0
    James very helpful
  • KB
    Kat Bujard
    Dec 20, 2025
    5.0
    Had a great experience today! Jalen C. was kind, patient, and very helpful with me today! I got in and out quickly. Will definitely come back to this location!
  • ML
    Manny Lee
    Dec 18, 2025
    5.0
    Tyler had amazing customer service helped fix my phone while explaining everything in an easy to understand manner and got me on my way in just minutes
  • HH
    Hi!
    Dec 4, 2025
    5.0
    The staff at Verizon are the most hospitable. My family and I were impressed by the professional as well as cordial service we received from DeBoris. He was very knowledgeable about Verizon’s products and he delivered outstanding customer service and support. While serving my family and I, his teammates would come to him for advice or assistance. DeBoris was pleasant and helpful to them as well. Because of the service my family and I received, I am happy to be with Verizon. I will certainly direct and recommend anyone to this site. DeBoris, thank you again for your patience and support. You are appreciated.

Frequently Asked Questions About Verizon

What services does Verizon at 1601 C Westover Terrace offer?

Verizon offers wireless devices, upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, Verizon plans, wireless accessories, and exclusive Verizon services.

What are the store hours of the Verizon location at Westover Terrace?

The store is open Monday to Saturday from 8:30 AM to 8:30 PM and Sunday from 10:00 AM to 7:00 PM.