Verizon

4.7
624 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Greensboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4002 Elton Way, Greensboro, NC
27406, United States

Hours

Reviews

4.7
619 reviews
5 stars
533
4 stars
37
3 stars
12
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, friendliness, and willingness to help, particularly highlighting employees like Aimee, Ron, and Carter.

Product Knowledge

Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience.

Wait Times

Some customers expressed frustration with long wait times and lack of acknowledgment upon entering the store, indicating a need for improved customer flow management.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to billing issues and unresponsive management, suggesting inconsistency in service quality.
  • PT
    Priscilla Toon
    Dec 23, 2025
    5.0
    I needed help trying to figure out how to navigate my new phone. After I waited a little while, new employee name Madison came to my rescue. I was pleasantly surprised by her willingness to help. After troubleshooting a couple default settings, Madison saved the day. She was very professional and kind. I will definitely return for help at this location due to the amazing customer care provided by Madison and her trainee Alishia. Verizon is still #1 in my book.
  • TF
    Tabitha Fields
    Dec 21, 2025
    5.0
    Alicia is AWESOME! She has wonderful customer service and she was such a delight to work with. My husband and I went in to upgrade our iPhone 12s to the iPhone 17s and Alicia made this the easiest process and not only that but with the buy more save more deal we also got two new iPads! If you’re visiting this store then Alicia is your go to person! She’ll take great care of you!
  • JJ
    John Jackson
    Dec 16, 2025
    5.0
    Ron, he took good care of me..
  • JW
    Jon Warner
    Dec 15, 2025
    5.0
    Had a few hiccups with the S25 FE. Received another one and is working.
  • BR
    Bryan Richardson
    Nov 25, 2025
    5.0
    I just had the best, fastest, and most knowledgeable customer service experience I’ve ever had at Verizon Wireless, all thanks to Alexandria Wade. She went above and beyond from the moment I walked in. Alexandria knew exactly what she was doing, answered every question clearly, and handled everything with incredible speed and professionalism. It’s rare to find someone who is genuinely this good at their job, and she made the entire process stress-free. If you go to this location, definitely ask for Alexandria she’s the reason I’ll keep coming back. Highly recommended!

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Greensboro?

The Verizon Cellular Sales store is located at 4002 Elton Way, Ste 109, Greensboro, NC 27406.

What brands of smartphones can I purchase at the Cellular Sales Verizon store on Elton Way?

You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Cellular Sales Verizon store.