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Brand Certified

Verizon

4.7
(601 reviews)

Business Details

(336) 663-7421

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Greensboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Greensboro connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1600 New Garden Rd, Greensboro, NC
27410, United States

Hours

Reviews

4.7
601 reviews
5 stars
544
4 stars
16
3 stars
10
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to go above and beyond to resolve issues.

Staff Competence

Several reviews noted specific employees, such as Ashley, Brunno, and J'uan, for their professionalism and expertise in handling customer inquiries and transactions.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding one employee's service, indicating inconsistency in customer interactions.

Problem Resolution

Customers appreciated the staff's efforts in resolving billing issues and providing solutions that saved them money, showcasing a commitment to customer satisfaction.
  • MB
    Mychal Bailey
    5 days ago
    5.0
    My experience was nothing short of amazing! Imani Pressley was very helpful! She walked me through everything step by step and made sure I understood everything thing that was happening from the device to the bill break down 🤗
  • LM
    Leya McVoy
    6 days ago
    5.0
    Katie was wonderful today! She made sure to get us the best deal possible while keeping our bill as low as possible! My kid was so excited about his new phone. We wouldn’t have been able to upgrade without Katie 🥰🫶🏾
  • BJ
    Bryan Jones
    Feb 25, 2026
    5.0
    I had one of the best customer service experiences ever, thanks to Talea Joyner! She helped me with the purchase and setup of new phone and iPad. Can’t say enough good things about her!!
  • KM
    Karen M.
    Feb 17, 2026
    5.0
    We were in Verizon today and Charles Edward's more than exceeded our expectations in resolving our issues. Thank you Charles for going the extra mile . Karen & Derrick
  • TG
    Tyler Gibson
    Feb 13, 2026
    1.0
    I wish I could leave zero stars. If you go here - avoid Steve Moore like the plague. Never interacted with a more incompetent person. Have spent 40+ hours on phone calls with Verizon support because of his many, many screwups. He got names wrong, prices wrong, promotions wrong, processes wrong.

Frequently Asked Questions About Verizon

What services does the Verizon store at 1600 New Garden Rd offer?

The Verizon store provides wireless devices including Apple iPhones, Samsung Galaxy, Google Pixel, Motorola phones, Verizon wireless plans, accessories, and exclusive promotions. Customers can get help upgrading devices and plans in-store.

What are the store hours for Verizon at 1600 New Garden Rd?

The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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