Verizon

3.9
427 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Verizon provides personalized customer service. Shop smartphones, tablets, plans, and connected devices at the Battleground location at 2512 Battleground Ave. Get technical advice, a free plan analysis, or just pay your bill. We’re here to help!

Location

Verizon
2512 Battleground Ave, Greensboro, NC
27408, United States

Hours

Reviews

3.9
427 reviews
5 stars
251
4 stars
53
3 stars
27
2 stars
26
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers appreciated the quick service, with one mentioning a screen protector installation completed in under 3 minutes.

Competence

Positive feedback highlighted the staff's efficiency and ability to resolve issues that other locations could not.
  • AS
    Asia Stone
    3 days ago
    5.0
    This is my favorite location in Greensboro. They work with you to find great deals and take the time to explain everything. Micah and Steven helped me out with separate visits. Both are very helpful, knowledgeable and personable. Thank you Battleground!
  • TT
    Tammie
    3 days ago
    5.0
    I had an amazing experience with Verizon. Jessica was absolutely wonderful and went above and beyond to help me order my new phone. She made me feel safe, comfortable, and truly taken care of throughout the whole process. When there were moments where others weren’t being very cooperative, Jessica spoke up for me and made sure everything was handled the right way. I also want to give credit to the manager, Bruno. He did a great job supporting the situation and helped make sure I received a good deal on my phone. The teamwork and customer service here were excellent. Because of Jessica and Bruno, this experience was stress-free and positive. I truly appreciate their patience, professionalism, and kindness. I highly recommend this Verizon loc
  • LM
    Laura Moore
    4 days ago
    5.0
    Alex David Henson is the best!! If you want someone who understands how to take a situation gone terribly wrong and turn it around, THEN work to save you money on your monthly bill, this is the man to see. What a great asset for Verizon. Whatever you need or don't even know you need, he will take care of you with excellent guidance. Go see him.
  • MT
    martha tilyard
    5 days ago
    5.0
    Damian was a huge help in getting encrypted data unlocked on my Pixel yesterday! I had spent three phone calls and 30 minutes in person with a consultant to no avail. Damian fixed the problem in minutes. I'm so grateful and so glad to have such a valuable resource nearby. Thanks again, Damian!
  • BM
    Briana McCloud
    Dec 27, 2025
    5.0
    **Outstanding Service! Ask for J'uan! ⭐⭐⭐⭐⭐** I am absolutely **thrilled** with my experience at this Verizon location! The level of service was truly outstanding—if I could give them 10 stars, I would! The entire team is new, and the energy is fantastic. If you go in, **J'uan is the one you want to request!** He goes above and beyond to support every customer need. I wasn’t even in the market for a new phone, but because of how much he helped with my mother’s phone and showed us the upgrades we were eligible for, I decided to upgrade right then and there. The deal we received was better than any other I’ve seen. Bottom line: this store has **amazing customer service**. I would highly recommend them for all your cellular needs! Again Thank you J'uan for your assistance!!!